Royal Mail to keep on 10,000 temporary workers
11/02/2021 | news | business | 298
The postal service plans to retain many staff taken on over Christmas after deliveries hit record highs.
1
DM
11/02/2021 10:37:26 242 13
bbc
Posties walking around - in shorts - in sub-zero temperatures. A wonderful example of British resilience to keep our spirits up.
42
11/02/2021 11:02:10 123 1
bbc
With all the job losses because of the Pandemic it's nice to read some good jobs news !
114
11/02/2021 11:48:03 2 20
bbc
They may wear shorts in all weathers but we need a return to the hardy dependable delivery service we used to have.

They haven’t delivered here yet at all this week because of an inch of snow on the ground.
161
11/02/2021 12:16:42 19 0
bbc
We have Mad John who is a chunky lad with a full face beard, shorts all the time and ankle socks stuffed into his boots. Never misses a day. Built like a brick toilet!
168
11/02/2021 12:21:57 12 1
bbc
I assumed that shorts had become a mandatory part of posties’ ( bless them!) uniform and that to wear long trousers was now a sackable offence.
209
11/02/2021 12:53:45 5 0
bbc
I know. They’re so hard you could skate on them. Posties rule!
293
12/02/2021 08:36:03 0 0
bbc
while others wear (including me ) wore 70 denier tights under there trousers
2
Bob
11/02/2021 10:37:43 7 39
bbc
Wonder how many of these 10,000 workers are British
7
11/02/2021 10:41:17 10 9
bbc
Please be assured Royal Mail won’t be able to bring in cheap foreign labour now Brexit Britain no longer admits the unskilled.
16
11/02/2021 10:45:31 18 3
bbc
Who cares what nationality they are as long as they do a good job?
25
11/02/2021 10:51:51 1 8
bbc
All probably, as the Government seems to hand out citizenship to anyone and everyone since the 1980's.
How many are of Anglo-Saxon or Celtic heritage you mean, I think.
Probably none.
3
11/02/2021 10:38:13 60 4
bbc
Great news. Any new permanent jobs must be celebrated in these hard times.
143
Tim
11/02/2021 12:07:42 5 7
bbc
I agree in general terms, but these particular jobs are not permanent. They are temporary.
4
11/02/2021 10:40:23 86 2
bbc
Good news indeed, especially for these 10,000 people and their families!
5
11/02/2021 10:40:35 17 16
bbc
They should really thank Amazon,Ebay and others. So many jobs created in the middle of pandemic, amazon 35 000 and through them Royal Mail created as many.Now will keep 10 000 on.
Still there will be people complaining amazon doesn't pay taxes. Now can you please calculate how much tax did Amazon & RM parcel division employees paid through the jobs companies like Amazon created.
Keep on whingeing
31
11/02/2021 10:55:41 9 6
bbc
As high street shops are closed more stuff is done online. Amazon haven't created new jobs, they've simply diverted trade from business which pay tax and are struggling. If creating jobs exempt you from paying tax then why not offer this to all businesses? Your last argument is like saying I shouldn't have to pay my council tax bill because I also pay VAT and income tax.
69
11/02/2021 11:21:28 3 2
bbc
Utterly clueless post how old are you
145
11/02/2021 12:08:13 2 0
bbc
The point is that Amazon books it’s revenues via overseas entities in Luxembourg, Holland, Ireland etc thus not caught for tax here in GB. Also levies charges for “intellectual property” that are sent abroad.
202
11/02/2021 12:48:24 1 1
bbc
This year I've ordered from Waterstones. John Lewis, B&Q, maybe another 10 retailers. I wouldn't touch Amazon or EBay with a greasy pole!

I like to know where my goods are coming from.
219
11/02/2021 13:02:57 1 2
bbc
A lot of Amazon delivery people are classed as self employed, same with Hermes and other couriers, I doubt most of them pay tax and national insurance, the wonders of the Gig economy will hit us all hard in the future when there's no money in the pot.
6
11/02/2021 10:41:17 11 15
bbc
Surprised the article wasn't reworded to 23,000 workers SACKED.
2
Bob
11/02/2021 10:37:43 7 39
bbc
Wonder how many of these 10,000 workers are British
7
11/02/2021 10:41:17 10 9
bbc
Please be assured Royal Mail won’t be able to bring in cheap foreign labour now Brexit Britain no longer admits the unskilled.
32
11/02/2021 10:56:31 4 2
bbc
Not true.
Agricultural workers are still being flown in all the time.
They are exempt from quarantine.
They are supposed to stay at their camps but here they are always in the local supermarkets.
Nearly all ex- Eastern Bloc Countries.
8
11/02/2021 10:41:25 75 6
bbc
We have had an excellent service from the Royal Mail lately and trust them more than any other of the alternatives. There will always be someone experiencing problems with any service at some time or another. On the whole I would rather pay a little bit more to get a good standard of service than go cheap and worry about it.
28
11/02/2021 10:53:15 10 54
bbc
We now have our post delivered after 5 p.m. Dangerous for the staff and not very helpful if it is a letter about a hospital appointment the next day.
141
11/02/2021 12:04:56 1 8
bbc
Great to hear all these good stories so I wonder why our experience has been so different for many months. I'd like to praise RM, once a national institution, but I really haven't been able to recently; one delivery so far this week and they only bring the stuff which looks important as they have too much (so magazines, etc. go in a big bin to wait.
9
11/02/2021 10:41:27 8 8
bbc
The trouble is these jobs are casual working for their agency not RM contracts
10
11/02/2021 10:41:28 87 5
bbc
well done postie.....
11
11/02/2021 10:41:43 16 17
bbc
Sacrificing letter deliveries, cutting off 'phone and email channels before Christmas so customers couldn't complain and hanging the posties out to dry at the sharp end. It must have come as a huge surprise to the management that there were more parcels and it was really busy around Christmas. Poor planning or prioritising shareholders over customers?
12
11/02/2021 10:42:44 10 9
bbc
Well over £500m operating profit? What was the whole pay dispute about??
17
11/02/2021 10:48:07 19 1
bbc
When you have 162000 employees and a wage bill of £5.2 Billion a small increase can cost a hell of a lot of money which is going to go straight on to postage cost.
30
11/02/2021 10:54:29 1 0
bbc
Profit is due to covid restrictions. If we ever get back to normal those profits will evaporate.
43
11/02/2021 11:02:52 5 0
bbc
The dispute was about changing the working conditions of it's workforce, the dispute was never about the money but as usual the press always put "pay" first when mentioning it.
129
11/02/2021 11:57:51 2 0
bbc
Operating profit is not the same as bottom line net profit.
13
11/02/2021 10:43:22 13 11
bbc
If the temps are now permanent, is there more chance my parcels will be delivered correctly. Mind you got to know my neighbours quite well playing hunt the parcel over xmas.
14
11/02/2021 10:43:48 17 10
bbc
Its quite funny, on one hand RM is making redundant scores of hard working employees and in its next breath they are employing others. A very fickle business which bends over backwards to its employees covered by the CWU
124
11/02/2021 11:53:57 7 5
bbc
Not a lover of Unions then? If you worked for them, you would want cover from the CWU
210
11/02/2021 12:54:23 0 0
bbc
The only redundancies were Managers, who don't do a lot any way
217
11/02/2021 13:02:24 1 0
bbc
lol, there's a guy on these comments pretending that he knows how to run a nationwide business.
15
11/02/2021 10:37:10 12 20
bbc
Good news - let's wait for the 'Tory scum', 'brexit whatever', Toxics to talk it down.
44
11/02/2021 11:04:50 7 0
bbc
I think you'll find it's you who turned a good news story into a political slanging match
2
Bob
11/02/2021 10:37:43 7 39
bbc
Wonder how many of these 10,000 workers are British
16
11/02/2021 10:45:31 18 3
bbc
Who cares what nationality they are as long as they do a good job?
195
11/02/2021 12:41:50 0 1
bbc
Because we should be employing British workers, not least to keep their wages in this country to buy goods and services here, not in Poland, Romania, Latvia etc.
12
11/02/2021 10:42:44 10 9
bbc
Well over £500m operating profit? What was the whole pay dispute about??
17
11/02/2021 10:48:07 19 1
bbc
When you have 162000 employees and a wage bill of £5.2 Billion a small increase can cost a hell of a lot of money which is going to go straight on to postage cost.
38
11/02/2021 11:01:14 0 4
bbc
AND they have the cheek to advertise "special stamps" which must cost a lot more to produce
66
11/02/2021 11:20:38 3 4
bbc
And 5 million to the chief executive who wouldn't know a letterbox if it bit her on the ar se
18
11/02/2021 10:48:54 9 3
bbc
Is this the 1st step towards "The gig economy", for the workers?.
19
11/02/2021 10:49:33 89 3
bbc
Our regular postie has done his utmost for us every year & we look after him accordingly. Along with others he's turned up in atrocious conditions & delivered packages that should never have survived beyond the P.O. And on that note, please will people package properly. It's totally false economy to post obviously fragile items in jiffy bags & cereal boxes & expect them to arrive intact.
252
11/02/2021 14:04:20 3 3
bbc
Well said postman!
20
11/02/2021 10:49:55 12 2
bbc
Makes you wonder what will happen once Covid is over and done with, people will be able to go shopping again assuming there any left in the high street.
67
11/02/2021 11:20:39 9 0
bbc
The only shop I missed from the high street is Marks and Spencers. The rest need to send their staff on training.
21
Val
11/02/2021 10:50:10 53 3
bbc
I think Royal Mail have done a wonderful job during the past year, especially over Christmas. I admit there are other carriers as well but they don't have the volume of letters
76
11/02/2021 11:25:54 17 23
bbc
Who sends letters these days.
Answers on a postcard.
22
11/02/2021 10:50:33 25 0
bbc
I work for the Royal mail personally I think we messed up over Christmas where was our Christmas card advertisement with the message "In this most difficult of years let someone close to you know you are missing them". Then pan to a shot of people filling in a Christmas card?
83
11/02/2021 11:25:13 3 23
bbc
I'm still waiting for two Christmas cards. Given they were from my brother and nephews, who I haven't seen, they were the most important ones for me to have received. Have been told they're probably still in a sack in a sorting office, as they have more important things to deliver! Not great service. So it's just as well they didn't do this, if they couldn't deliver the ones that were sent!
159
11/02/2021 12:15:38 1 4
bbc
If my experience is typical(?) they couldn't keep up with the business already there. Creating more would simply fail more people. We cut our card list dramatically and won't be enlarging it any year soon. Sorry, wish it wasn't so.
287
11/02/2021 22:05:41 0 0
bbc
Really? I'd say you messed up when it can to your union negotiating a 6.5% pay rise and a shorter working week and then you expect the public to pay for it via higher stamp prices and delayed deliveries.

As soon as they open the market up to competition RM will be stuffed!
23
11/02/2021 10:50:45 212 8
bbc
I post a lot of things. Having experienced other European postal services where letters & parcels may or may not arrive at sometime as well as UK couriers where the same is the case I can say Royal Mail is an outstanding UK institution.

A few quid and your parcel / letter arrives somewhere on the other side of the UK quickly & competently delivered by a cheerful Postie.

Something to be proud of!
68
11/02/2021 11:20:51 119 1
bbc
A Hermes driver hung onto a parcel of ours for a week, because there was a road closure and "he wasn't paid enough to drive round the diversion". Diversion didn't stop the RM postie delivering every day.
120
11/02/2021 11:51:35 21 0
bbc
"Royal Mail is an outstanding UK institution."

FULLY agree!

Only three postal services in Europe kept running normally during the first lockdown. Royal Mail was one, but did FAR more than 'normal' by increasing loads (a lot) and helping the country in difficult times.

People moving to this country are always amazed at Royal Mail's good service.

I am proud of having worked for them last year.
136
11/02/2021 12:00:01 6 9
bbc
If only this was still true. I live in a large conurbation but for months now we've had a very unreliable delivery service. A weekly subscription I pay for didn't arrive for 4 weeks - then all the 'back issues' at once. Postie said they're all thrown in a big bin at the office due to staff shortages. Hermes, once the deserved butt of jokes, have been brilliant throughout.
169
11/02/2021 12:22:49 5 0
bbc
Australian second class post can take seven working days as standard
171
11/02/2021 12:26:58 9 0
bbc
Royal Mail also has the best overseas service in the world, at some of the best rates. Everyone has horror stories about parcel deliveries, but they all provide an outstanding service for very little money. RM is absolutely the best for small items. The only alternative is to take it yourself which would in most cases be much slower & always considerably more expensive. We should be grateful.
181
11/02/2021 12:29:58 1 1
bbc
Glad you have a good experience from Royal mail. I can't say that I have had such a reliable service from them. Quite a few times I have had late deliveries and twice I've had parcels get lost and had a very lengthy procedure to follow to sort them out. Still I guess they do a good job overall. I can only imagine how the current situation is adversely effecting things.
222
11/02/2021 13:07:51 0 1
bbc
Unfortunately not always true,. A small parcel posted second class signed for from St Albans to Reading took over six weeks and a letter first class signed for to the passport office in Blackpool took eight days. Just a couple of our recent examples of poor service
249
DrR
11/02/2021 13:48:50 0 0
bbc
Our dog loves the postman, she also loves the dustbin men and women, in fact anyone who makes a fuss of her. So keep coming to our door with letters and parcels and make our dog's day.
284
11/02/2021 21:38:40 0 0
bbc
Great for jobs, unfortunately some at RM deem it OK to put a parcel in a recycling bin and post a slip through the door. Bin emptied by council, result - lost parcel. Currently in dispute with RM pending an investigation.
24
11/02/2021 10:51:29 5 6
bbc
We shop on-line now. It is quicker, more efficient and greener than all going by car to the shops to browse and buy. I suspect that the 10,000 extra Post Office staff will be more than offset by the loss of retail jobs in retail parks and town and city centres. It was a trend that was already happening but COVID has accelerated the trend.
52
11/02/2021 11:10:47 10 0
bbc
It is Royal Mail not The Post Office ... two separate companies since 2014, one private and one public.
2
Bob
11/02/2021 10:37:43 7 39
bbc
Wonder how many of these 10,000 workers are British
25
11/02/2021 10:51:51 1 8
bbc
All probably, as the Government seems to hand out citizenship to anyone and everyone since the 1980's.
How many are of Anglo-Saxon or Celtic heritage you mean, I think.
Probably none.
26
11/02/2021 10:53:01 153 7
bbc
Good news.

I have switched from using Hermes and DPD to Royal Mail exclusively over the last year.

You pay something like 1p more but the reliability is 100 times better!

Royal Mail and Post Offices are an important part of our communities...we should support them provided they offer good value.
37
11/02/2021 11:01:07 22 59
bbc
you say important part of our communties, but you have understand the damage thats been done to many many communties with the closure of small shops, and the governments lack of comprehension to understand in their eyes a non essential shop is safer than a heaving supermarket or garden centre this time of year.
40
11/02/2021 11:01:32 6 27
bbc
Hermes all day long. RM simply not competitive and unreliable. We always use parcel to go website to get the best price. Used for sending all our Christmas presents and the best is you don't need to queue at the post office with the sniveling GP, drop off at local petrol station ??
58
11/02/2021 11:14:49 16 4
bbc
Hermes are awful. I've stopped ordering from anywhere that uses them (TK Maxx to name one) because they're slow and unreliable.
241
11/02/2021 13:32:20 3 0
bbc
A Hermes driver drove past my house, try to deliver my package to the wrong house in the street. I live at No 6, he then sent me a photo of the wrong house he tried to deliver to with a big No 2 on the door.

He had to return the next day to deliver to the right address, clearly written No 6!!

I sell a lot of items eBay and all ways use Royal Mail and never had any delivery issues with them.
27
11/02/2021 10:53:03 12 15
bbc
Two cheques in today's post from Royal Mail for delayed Special Delivery packages, and two last month. Special Delivery is their "Guaranteed" service! Also two signed for items have gone missing recently and many more seriously delayed. They have not sorted out their problems yet!
48
11/02/2021 11:06:47 21 2
bbc
Cut the staff some slack. Given the amount of extra post & packages going through the system since the start of the pandemic, staff working longer hours getting the post sorted and out for delivery and having to work in close confines, some delay should be expected. Most sorting & delivery offices have had staff sick/quarantined/isolating because its impossible to maintain distance.
8
11/02/2021 10:41:25 75 6
bbc
We have had an excellent service from the Royal Mail lately and trust them more than any other of the alternatives. There will always be someone experiencing problems with any service at some time or another. On the whole I would rather pay a little bit more to get a good standard of service than go cheap and worry about it.
28
11/02/2021 10:53:15 10 54
bbc
We now have our post delivered after 5 p.m. Dangerous for the staff and not very helpful if it is a letter about a hospital appointment the next day.
46
11/02/2021 11:06:14 24 2
bbc
Sorry to hear that, but think that says more about the time it takes hospitals to get letters out for appointments than the postal service.
60
11/02/2021 11:16:56 19 2
bbc
Ther public has been calling for later delivery times for years, something the courier services have been doing for a long time, now RM is catching up and people complain? Can't please all the people nall the time I guess.
75
11/02/2021 11:24:31 16 0
bbc
Much more sensible, if people do go back to work in an office etc. there may be a chance that they are home after 5pm. Delivering daytime only is madness for people out during the day, duplication of effort having to collect it or deliver twice. If the letter is about an appt next day they should be phoning or emailing!
175
11/02/2021 12:29:51 5 1
bbc
And parcels via other services have been known to be due by 7pm and delivered at 10pm and not even sure it was the last on the round
186
11/02/2021 12:36:38 8 0
bbc
I have had more hospital appointments in the last four years than you've had hot dinners. I have never, repeat never received a letter for an appointment the next day.
201
11/02/2021 12:47:50 6 0
bbc
That's the Post Office mate, not Royal Mail. And if your hospital is stupid enough not to send letters at least a week in advance, you can't blame the Post Office for that can you?
223
11/02/2021 13:07:53 3 1
bbc
Perhaps hospitals should use email or like my GP text messages, quick and inexpensive
244
11/02/2021 13:39:19 3 0
bbc
Glad I'm not your postie, you should
be grateful you received your post, even if it is at such a late hour when many others haven't because of Covid.
If only you had a clue of how difficult it has been this past year, many of our offices & depots around the Country have been decimated by staff shortages which has meant some deliveries not done till later or not at all that day.
255
11/02/2021 14:14:02 0 0
bbc
That's more about the hospital than the post. Do they not have phones?
275
11/02/2021 16:47:43 1 0
bbc
Canada:
You folks in England have it really great with your Royal Mail. A letter from West Virginia, U.S.A. that was mailed December 12th., I received here in Canada on January 16th. I could have walked the letter 500 miles, quicker than our two, Canada and U.S. postal services could deliver it. Our mailing costs keep going up and the service goes down.
29
11/02/2021 10:53:38 101 2
bbc
Great news. Our local post lady has been brilliant. Always chatty, smiling and happy. Just what you need in these stressful times. Always puts a smile on my face
227
11/02/2021 13:17:18 11 0
bbc
Ours too!
12
11/02/2021 10:42:44 10 9
bbc
Well over £500m operating profit? What was the whole pay dispute about??
30
11/02/2021 10:54:29 1 0
bbc
Profit is due to covid restrictions. If we ever get back to normal those profits will evaporate.
5
11/02/2021 10:40:35 17 16
bbc
They should really thank Amazon,Ebay and others. So many jobs created in the middle of pandemic, amazon 35 000 and through them Royal Mail created as many.Now will keep 10 000 on.
Still there will be people complaining amazon doesn't pay taxes. Now can you please calculate how much tax did Amazon & RM parcel division employees paid through the jobs companies like Amazon created.
Keep on whingeing
31
11/02/2021 10:55:41 9 6
bbc
As high street shops are closed more stuff is done online. Amazon haven't created new jobs, they've simply diverted trade from business which pay tax and are struggling. If creating jobs exempt you from paying tax then why not offer this to all businesses? Your last argument is like saying I shouldn't have to pay my council tax bill because I also pay VAT and income tax.
41
11/02/2021 11:01:46 5 4
bbc
Amazon pay tax. If you have evidence to the contrary, please post it on here.
7
11/02/2021 10:41:17 10 9
bbc
Please be assured Royal Mail won’t be able to bring in cheap foreign labour now Brexit Britain no longer admits the unskilled.
32
11/02/2021 10:56:31 4 2
bbc
Not true.
Agricultural workers are still being flown in all the time.
They are exempt from quarantine.
They are supposed to stay at their camps but here they are always in the local supermarkets.
Nearly all ex- Eastern Bloc Countries.
190
11/02/2021 12:38:01 3 0
bbc
You should be asking why they’re being flown in. I believe there are 100,000+ vacancies in the agricultural sector and far, far more unemployed Britons.
33
11/02/2021 10:57:29 48 8
bbc
This is excellent news. Royal Mail have done an amazing job during this pandemic. There has been a significant increase in mail and smallish parcels. This is another National treasure we should be taking care of.
39
Jay
11/02/2021 11:01:14 29 6
bbc
They are a private company
73
11/02/2021 11:22:46 7 7
bbc
"another National treasure we should be taking care of."

You know George Osborne sold off the public's remaining shares in Royal Mail for pittance in 2015, right?

Including £50m in shares to a hedge fund headed by his best man.

Almost like the Tories have been up to their necks in this cronyism at the taxpayers' expense (and getting away with it) for years
156
11/02/2021 12:13:19 0 0
bbc
If only that was the case everywhere.
34
xlr
11/02/2021 10:59:02 5 10
bbc
Good news for the workers but hopefully they can find better paying jobs once the lockdowns end.

People sign up as delivery temps over Christmas to earn a bit more cash. It's not readily liveable-on however.
35
11/02/2021 11:00:03 46 3
bbc
Very pleased with Royal Mail in general, and delighted with their new pick up service from home for packages. It has saved me a lot of queuing in our local Post Office, and is well worth the extra cost (72p).
155
11/02/2021 12:12:51 6 26
bbc
The long queues of the covid spreaders at the PO have lost them plenty of business from me. 10 seconds to scan a label I printed at home is all it takes to send by Hermes and others from local stores, late into the evening too and they're cheaper.
36
Mum
11/02/2021 10:53:42 17 10
bbc
I was offered a job with them, had all security checks and completed all paperwork, then never heard anything from them again, I called them and they said that they were just sorting the rota's and will contact me after its done.
They sort the rota's the same way as the post I think because they lost it!
61
11/02/2021 11:17:08 17 5
bbc
Maybe you just weren't good enough and they were to embarrassed to tell .... theres always lidl give them a punt
162
11/02/2021 12:16:50 0 1
bbc
Rota's what?
26
11/02/2021 10:53:01 153 7
bbc
Good news.

I have switched from using Hermes and DPD to Royal Mail exclusively over the last year.

You pay something like 1p more but the reliability is 100 times better!

Royal Mail and Post Offices are an important part of our communities...we should support them provided they offer good value.
37
11/02/2021 11:01:07 22 59
bbc
you say important part of our communties, but you have understand the damage thats been done to many many communties with the closure of small shops, and the governments lack of comprehension to understand in their eyes a non essential shop is safer than a heaving supermarket or garden centre this time of year.
127
11/02/2021 11:56:25 8 0
bbc
what has this got to do with the great news and the positive comments about posties?
230
BD
11/02/2021 13:19:42 2 0
bbc
What has your comment to do with the article?
17
11/02/2021 10:48:07 19 1
bbc
When you have 162000 employees and a wage bill of £5.2 Billion a small increase can cost a hell of a lot of money which is going to go straight on to postage cost.
38
11/02/2021 11:01:14 0 4
bbc
AND they have the cheek to advertise "special stamps" which must cost a lot more to produce
33
11/02/2021 10:57:29 48 8
bbc
This is excellent news. Royal Mail have done an amazing job during this pandemic. There has been a significant increase in mail and smallish parcels. This is another National treasure we should be taking care of.
39
Jay
11/02/2021 11:01:14 29 6
bbc
They are a private company
118
11/02/2021 11:51:25 7 0
bbc
Public Company actually....
208
11/02/2021 12:53:28 5 0
bbc
... which doesn't stop them being a national treasure.
26
11/02/2021 10:53:01 153 7
bbc
Good news.

I have switched from using Hermes and DPD to Royal Mail exclusively over the last year.

You pay something like 1p more but the reliability is 100 times better!

Royal Mail and Post Offices are an important part of our communities...we should support them provided they offer good value.
40
11/02/2021 11:01:32 6 27
bbc
Hermes all day long. RM simply not competitive and unreliable. We always use parcel to go website to get the best price. Used for sending all our Christmas presents and the best is you don't need to queue at the post office with the sniveling GP, drop off at local petrol station ??
65
11/02/2021 11:19:55 6 5
bbc
I would say this, when ROYAL Mail works its fine for sending something of little importance, but when they have lost or mislaid something and you have someone moaning at you the sender asking for tracking details, then contacting Royal Mail is like going back to the stone ages.
82
11/02/2021 11:29:00 15 1
bbc
When I asked the Hermes driver why my parcel at been marked as delivered the day before his answer was "I don't know. I'm a builder and I had a mate helping". Local Facebook group is full of people trying to chase down Hermes deliveries marked as delivered but never received.
115
11/02/2021 11:48:50 12 1
bbc
For many years people have gone for cheapest at the cost of quality, reliability & service. All of which have suffered the consequences.

You can get postie to pick up parcel at your door now, no need to waste petrol driving to nearest station.
31
11/02/2021 10:55:41 9 6
bbc
As high street shops are closed more stuff is done online. Amazon haven't created new jobs, they've simply diverted trade from business which pay tax and are struggling. If creating jobs exempt you from paying tax then why not offer this to all businesses? Your last argument is like saying I shouldn't have to pay my council tax bill because I also pay VAT and income tax.
41
11/02/2021 11:01:46 5 4
bbc
Amazon pay tax. If you have evidence to the contrary, please post it on here.
50
11/02/2021 11:08:31 4 3
bbc
As you fully well know, the issue isn't that Amazon literally pay 'no tax'; rather that they use tax avoidance schemes unavailable to small independent businesses.
1
DM
11/02/2021 10:37:26 242 13
bbc
Posties walking around - in shorts - in sub-zero temperatures. A wonderful example of British resilience to keep our spirits up.
42
11/02/2021 11:02:10 123 1
bbc
With all the job losses because of the Pandemic it's nice to read some good jobs news !
12
11/02/2021 10:42:44 10 9
bbc
Well over £500m operating profit? What was the whole pay dispute about??
43
11/02/2021 11:02:52 5 0
bbc
The dispute was about changing the working conditions of it's workforce, the dispute was never about the money but as usual the press always put "pay" first when mentioning it.
15
11/02/2021 10:37:10 12 20
bbc
Good news - let's wait for the 'Tory scum', 'brexit whatever', Toxics to talk it down.
44
11/02/2021 11:04:50 7 0
bbc
I think you'll find it's you who turned a good news story into a political slanging match
45
11/02/2021 11:05:19 15 7
bbc
That junk mail won't deliver itself.
194
11/02/2021 12:41:37 2 1
bbc
or send itself!
28
11/02/2021 10:53:15 10 54
bbc
We now have our post delivered after 5 p.m. Dangerous for the staff and not very helpful if it is a letter about a hospital appointment the next day.
46
11/02/2021 11:06:14 24 2
bbc
Sorry to hear that, but think that says more about the time it takes hospitals to get letters out for appointments than the postal service.
146
11/02/2021 12:08:25 9 2
bbc
5pm is down to the hospital? That said, hospitals using snail mail rather than entering the 21st century is an example of waste in the NHS. When I asked if they could send admissions advice by email as I hadn't received it I was told they don't use email! They are the last users of fax too (remember that?).

My (private) dentist uses only taext and email - works perfectly every time.
47
11/02/2021 11:06:44 4 4
bbc
I am glad the RM are keeping on the temporary staff but where I live in Scotland the Mail has been really poor over the past few months with only 2 deliveries a week as apposed to mail everyday which normally occurred. I think they were storing mail for a few days before delivery even though some items had 24 hour delivery labels attached which took 5 days to arrive .DPD always delivers on time
54
PS
11/02/2021 11:13:52 11 2
bbc
The West Midlands is the same. I think people forget that even Posties may suffer from COVID or self isolate.
27
11/02/2021 10:53:03 12 15
bbc
Two cheques in today's post from Royal Mail for delayed Special Delivery packages, and two last month. Special Delivery is their "Guaranteed" service! Also two signed for items have gone missing recently and many more seriously delayed. They have not sorted out their problems yet!
48
11/02/2021 11:06:47 21 2
bbc
Cut the staff some slack. Given the amount of extra post & packages going through the system since the start of the pandemic, staff working longer hours getting the post sorted and out for delivery and having to work in close confines, some delay should be expected. Most sorting & delivery offices have had staff sick/quarantined/isolating because its impossible to maintain distance.
85
11/02/2021 11:32:10 6 0
bbc
I work for RM and I've had two periods of 7 days self isolation since Christmas, others have been off four times and sometimes for longer. Many testing positive and being off sick for over 20 days. 2 colleagues have died. Its horrific.
49
11/02/2021 11:07:42 3 15
bbc
They need hire people on furlough we are paying for who doing nothing costing us millions.
56
11/02/2021 11:14:16 12 2
bbc
Nonsense, they’re on furlough because their place of work is closed as part of the current lockdown. I don’t know anybody on furlough that is enjoying being on reduced pay or stuck at home like the rest of us, with increased costs of heating, for instance.
74
11/02/2021 11:15:39 3 0
bbc
They may have. There's nothing to stop someone on furlough taking a paid job somewhere else, and now they will be able to choose to move to the RM permanently if they can't afford to live on 80% of their wages from their furloughed job.
41
11/02/2021 11:01:46 5 4
bbc
Amazon pay tax. If you have evidence to the contrary, please post it on here.
50
11/02/2021 11:08:31 4 3
bbc
As you fully well know, the issue isn't that Amazon literally pay 'no tax'; rather that they use tax avoidance schemes unavailable to small independent businesses.
51
11/02/2021 11:09:28 15 6
bbc
Home delivery is definitely the way of the future and this pandemic has helped to speed its advent. Retail is pretty much finished as it was - think future retail will be more specialist, one off type shopping rather than giant department stores selling pretty much everything. Retail will still exist but will be more biased towards one off clothing and specialty goods.
53
11/02/2021 11:11:16 17 0
bbc
Back to how retail used to be then.
80
11/02/2021 11:27:27 1 0
bbc
I thought High St retail was the opposite.... everyday stuff and essentials. With people who are looking for the "specialist" (designer tat) having to look further afield. I've got better things to with the rest of my life than sit glued to a device trying to buy stuff that I can't see the real colour or texture of but ..would but it anyway just because of a "Brand"
179
11/02/2021 12:32:25 0 0
bbc
I agree.
In the last year our High Street has lost the vast majority of the large multi national stores.
The shops left are the ones that have been there forever plus a few small new (and interesting) shops,cafes etc.
24
11/02/2021 10:51:29 5 6
bbc
We shop on-line now. It is quicker, more efficient and greener than all going by car to the shops to browse and buy. I suspect that the 10,000 extra Post Office staff will be more than offset by the loss of retail jobs in retail parks and town and city centres. It was a trend that was already happening but COVID has accelerated the trend.
52
11/02/2021 11:10:47 10 0
bbc
It is Royal Mail not The Post Office ... two separate companies since 2014, one private and one public.
51
11/02/2021 11:09:28 15 6
bbc
Home delivery is definitely the way of the future and this pandemic has helped to speed its advent. Retail is pretty much finished as it was - think future retail will be more specialist, one off type shopping rather than giant department stores selling pretty much everything. Retail will still exist but will be more biased towards one off clothing and specialty goods.
53
11/02/2021 11:11:16 17 0
bbc
Back to how retail used to be then.
59
11/02/2021 11:16:04 2 0
bbc
Agreed, sadly i remember it too
47
11/02/2021 11:06:44 4 4
bbc
I am glad the RM are keeping on the temporary staff but where I live in Scotland the Mail has been really poor over the past few months with only 2 deliveries a week as apposed to mail everyday which normally occurred. I think they were storing mail for a few days before delivery even though some items had 24 hour delivery labels attached which took 5 days to arrive .DPD always delivers on time
54
PS
11/02/2021 11:13:52 11 2
bbc
The West Midlands is the same. I think people forget that even Posties may suffer from COVID or self isolate.
55
11/02/2021 11:14:14 4 5
bbc
RM seem to have got rid of the regressive Executive (REAL TRANSFORMATION). If BT could do the same (HR CEO CFO) it would be able to succeed.
BT is enemy no.1 of the UK worker-as it slyly brings Sports Direct employee terms to its incumbent position of privilege in the UK MARKET.
Openreach should be nationalised due to its failure to bring fibre to the UK. Its market model a disaster for UK Plc.
49
11/02/2021 11:07:42 3 15
bbc
They need hire people on furlough we are paying for who doing nothing costing us millions.
56
11/02/2021 11:14:16 12 2
bbc
Nonsense, they’re on furlough because their place of work is closed as part of the current lockdown. I don’t know anybody on furlough that is enjoying being on reduced pay or stuck at home like the rest of us, with increased costs of heating, for instance.
57
11/02/2021 11:14:42 7 3
bbc
There comes a tipping point. Once every street is getting a few dozen parcels every day the delivery system becomes more efficient.
Once you get there retail stores are history.
62
11/02/2021 11:18:30 2 1
bbc
Retail: "We don't have that, bye"
26
11/02/2021 10:53:01 153 7
bbc
Good news.

I have switched from using Hermes and DPD to Royal Mail exclusively over the last year.

You pay something like 1p more but the reliability is 100 times better!

Royal Mail and Post Offices are an important part of our communities...we should support them provided they offer good value.
58
11/02/2021 11:14:49 16 4
bbc
Hermes are awful. I've stopped ordering from anywhere that uses them (TK Maxx to name one) because they're slow and unreliable.
53
11/02/2021 11:11:16 17 0
bbc
Back to how retail used to be then.
59
11/02/2021 11:16:04 2 0
bbc
Agreed, sadly i remember it too
28
11/02/2021 10:53:15 10 54
bbc
We now have our post delivered after 5 p.m. Dangerous for the staff and not very helpful if it is a letter about a hospital appointment the next day.
60
11/02/2021 11:16:56 19 2
bbc
Ther public has been calling for later delivery times for years, something the courier services have been doing for a long time, now RM is catching up and people complain? Can't please all the people nall the time I guess.
36
Mum
11/02/2021 10:53:42 17 10
bbc
I was offered a job with them, had all security checks and completed all paperwork, then never heard anything from them again, I called them and they said that they were just sorting the rota's and will contact me after its done.
They sort the rota's the same way as the post I think because they lost it!
61
11/02/2021 11:17:08 17 5
bbc
Maybe you just weren't good enough and they were to embarrassed to tell .... theres always lidl give them a punt
250
Mum
11/02/2021 14:02:58 0 0
bbc
That is quite possible but then why bother to pay for criminal checks, reference checks, and the other things then just not bother?
Got other job now so doesn't matter, just annoyed me at the time.
57
11/02/2021 11:14:42 7 3
bbc
There comes a tipping point. Once every street is getting a few dozen parcels every day the delivery system becomes more efficient.
Once you get there retail stores are history.
62
11/02/2021 11:18:30 2 1
bbc
Retail: "We don't have that, bye"
63
11/02/2021 11:19:39 8 3
bbc
Delivery currently is excellent all round, much better than before. I used to order online, delivery whilst I was out at work, I had to collect or arrange redelivery, what a faff and more work for deliverers returning to home, staffing queues at the sort office. Now I'm home it's easy, things come much quicker, maybe as they aren't spending resources having to redeliver when people are out!
64
11/02/2021 11:19:48 7 24
bbc
Of all the parcel providers, Royal Mail are the worst. All other providers have similar tracking apps. Every one of them meets their “window” of delivery. RM always slips by a day or two. It’s safe to say, RM should not be part of the competition, they simply can’t keep up because of terrible infrastructure.
79
11/02/2021 11:27:22 4 0
bbc
...and rubbish management
86
11/02/2021 11:32:47 4 2
bbc
You seem to be the type of person who expects things delivered 2 hours before blinkered them and in a bit good box with a red ribbon round it. No other delivery company will deliver parcels letters and packets to all parts of the UK; they only want the profitable parts.
91
11/02/2021 11:34:56 4 1
bbc
Clearly you don't have a man from Hermes who throws your parcel over the garden wall and then takes a photo of it wherever it lands to prove delivery. Or the guy who drives to a public car park and empties his parcels onto the floor to sort them.
101
11/02/2021 11:39:49 2 2
bbc
Sad but true. Order from Amazon, without prime, using standard delivery, and it comes well before the promised delivery date. But I'm still waiting for a parcel sent on 24/1 via Royal Mail. The tracking is useless, the website takes you round in circles, and you can't call them. We all want long standing institutions like Royal Mail to flourish, but sadly they are pretty hopeless.
103
11/02/2021 11:40:10 2 1
bbc
No, that honour belongs to Yodel.
105
11/02/2021 11:42:06 4 1
bbc
Royal Mail infrastructure is that good that the other providers use it tnt, amazon,dhl and many more so get you're facts right
192
11/02/2021 12:39:35 1 0
bbc
and yet still deliver more parcels then the rest put together!
40
11/02/2021 11:01:32 6 27
bbc
Hermes all day long. RM simply not competitive and unreliable. We always use parcel to go website to get the best price. Used for sending all our Christmas presents and the best is you don't need to queue at the post office with the sniveling GP, drop off at local petrol station ??
65
11/02/2021 11:19:55 6 5
bbc
I would say this, when ROYAL Mail works its fine for sending something of little importance, but when they have lost or mislaid something and you have someone moaning at you the sender asking for tracking details, then contacting Royal Mail is like going back to the stone ages.
17
11/02/2021 10:48:07 19 1
bbc
When you have 162000 employees and a wage bill of £5.2 Billion a small increase can cost a hell of a lot of money which is going to go straight on to postage cost.
66
11/02/2021 11:20:38 3 4
bbc
And 5 million to the chief executive who wouldn't know a letterbox if it bit her on the ar se
97
11/02/2021 11:37:29 5 1
bbc
Moya Greene left years ago, Rico Back her replacement left last year.
David Brooks is the new CEO, please try and keep up.
20
11/02/2021 10:49:55 12 2
bbc
Makes you wonder what will happen once Covid is over and done with, people will be able to go shopping again assuming there any left in the high street.
67
11/02/2021 11:20:39 9 0
bbc
The only shop I missed from the high street is Marks and Spencers. The rest need to send their staff on training.
23
11/02/2021 10:50:45 212 8
bbc
I post a lot of things. Having experienced other European postal services where letters & parcels may or may not arrive at sometime as well as UK couriers where the same is the case I can say Royal Mail is an outstanding UK institution.

A few quid and your parcel / letter arrives somewhere on the other side of the UK quickly & competently delivered by a cheerful Postie.

Something to be proud of!
68
11/02/2021 11:20:51 119 1
bbc
A Hermes driver hung onto a parcel of ours for a week, because there was a road closure and "he wasn't paid enough to drive round the diversion". Diversion didn't stop the RM postie delivering every day.
94
11/02/2021 11:36:19 19 1
bbc
Would like to add shocking service received from UK Mail (Fail), DHL (Drop it, Hide it, Lose it) and UPS are just awful. Three weeks to clear a small parcel from New York when I received a Parcel from California in four days, door to door, from Fedex.

But yes, Royal Mail provide a brilliant service.
211
11/02/2021 12:54:47 8 0
bbc
@Archie A Hermes driver hung onto a parcel of ours for a week, because there was a road closure and "he wasn't paid enough to drive round the diversion"
That'll be down to the fact most Hermes drivers, if not all, have to pay for their own van and diesel. Hermes throw them a few pence per parcel for the privilege.
245
Leo
11/02/2021 13:41:07 0 0
bbc
So you know for a fact that the driver states they are not paid enough to drive round a diversion?

Once upon a time.....
5
11/02/2021 10:40:35 17 16
bbc
They should really thank Amazon,Ebay and others. So many jobs created in the middle of pandemic, amazon 35 000 and through them Royal Mail created as many.Now will keep 10 000 on.
Still there will be people complaining amazon doesn't pay taxes. Now can you please calculate how much tax did Amazon & RM parcel division employees paid through the jobs companies like Amazon created.
Keep on whingeing
69
11/02/2021 11:21:28 3 2
bbc
Utterly clueless post how old are you
70
11/02/2021 11:13:29 12 3
bbc
I worked as a “casual” in a sorting office from end of November until the middle of January. My contract was then switched to an agency. Lucky to get maybe one shift a week now. They will message you with offers of work with less than an hours notice.
298
12/02/2021 14:21:47 0 0
bbc
They've done the same in where I am. I'm on the agency that Royal Mail use, and now there's loads of Christmas Casuals moved onto the agency too!
71
11/02/2021 11:22:35 7 21
bbc
Royal Mail is unfortunately still streets behind the competition who offer 7 days a week service.
81
11/02/2021 11:28:49 5 2
bbc
And what about the workers
87
11/02/2021 11:33:11 3 1
bbc
Someone has to lose their free or family time because of what? What is it that you couldn't get Royal mail delivery on Saturday or live without until Monday ?? Oh... if we still had shops you could nip out and buy it that day!
138
11/02/2021 12:01:20 1 0
bbc
YES THEY MAKE SAT AND SUNDAY normal rate days ... Its part of the race to the bottom wages and NEO Lib collapse of the UK market. Soon people will rent at best and work on low (PRECARIOUS) wages to early death (c 70) with State Pension moved beyond... WE MUST NOW GET A NEW BREED of politicians and Executives as they planned lower living standards for the UK.
The real enemy of the people lead us.
72
KS
11/02/2021 11:14:59 52 3
bbc
I Posted a parcel in Ilkley at 4pm it was delivered to Manchester the next day at 10am wow that is good service thankyou
117
11/02/2021 11:50:56 17 2
bbc
It’s so variable.

I posted some parcels in early December and they took three weeks to arrive.

Then others can arrive the next day.
205
11/02/2021 12:49:36 1 0
bbc
My wife is still waiting for her Christmas present sent through Royal Mail!! Luckily the reseller was so good they hand delivered the replacement from 30 miles away.
285
11/02/2021 21:57:09 0 2
bbc
@KS Did you pay for a before 9am service though? lol Most of my experiences with RM have been incredibly poor.......it is still a business with the old public sector unionised workforce mentality it needs to modernise and provide good customer service - if it loses your mail then unless you paid for extra insurance (from them - it's a monopoly of course) then you're stuffed!
33
11/02/2021 10:57:29 48 8
bbc
This is excellent news. Royal Mail have done an amazing job during this pandemic. There has been a significant increase in mail and smallish parcels. This is another National treasure we should be taking care of.
73
11/02/2021 11:22:46 7 7
bbc
"another National treasure we should be taking care of."

You know George Osborne sold off the public's remaining shares in Royal Mail for pittance in 2015, right?

Including £50m in shares to a hedge fund headed by his best man.

Almost like the Tories have been up to their necks in this cronyism at the taxpayers' expense (and getting away with it) for years
98
11/02/2021 11:38:34 5 3
bbc
And he undervalued the shares by a significant amount.

And promised to pay the pensions of the existing staff!
49
11/02/2021 11:07:42 3 15
bbc
They need hire people on furlough we are paying for who doing nothing costing us millions.
74
11/02/2021 11:15:39 3 0
bbc
They may have. There's nothing to stop someone on furlough taking a paid job somewhere else, and now they will be able to choose to move to the RM permanently if they can't afford to live on 80% of their wages from their furloughed job.
84
11/02/2021 11:30:02 1 2
bbc
Plenty of them are taking paid jobs elsewhere, whilst simultaneously taking furlough pay.
28
11/02/2021 10:53:15 10 54
bbc
We now have our post delivered after 5 p.m. Dangerous for the staff and not very helpful if it is a letter about a hospital appointment the next day.
75
11/02/2021 11:24:31 16 0
bbc
Much more sensible, if people do go back to work in an office etc. there may be a chance that they are home after 5pm. Delivering daytime only is madness for people out during the day, duplication of effort having to collect it or deliver twice. If the letter is about an appt next day they should be phoning or emailing!
21
Val
11/02/2021 10:50:10 53 3
bbc
I think Royal Mail have done a wonderful job during the past year, especially over Christmas. I admit there are other carriers as well but they don't have the volume of letters
76
11/02/2021 11:25:54 17 23
bbc
Who sends letters these days.
Answers on a postcard.
111
11/02/2021 11:47:10 9 0
bbc
Which would be delivered by Royal Mail,as long as has a stamp on it...
131
11/02/2021 11:58:11 7 0
bbc
There's still plenty and these are only delivered by the Royal Mail!!
147
11/02/2021 12:09:14 8 0
bbc
The NHS!
256
11/02/2021 14:18:40 1 0
bbc
I do - it's really nice to write letters and receive them back, especially to friends etc., who I don't see very often. E-mail is horrible.
77
11/02/2021 11:26:34 5 8
bbc
Does this mean that first class post will be delivered by 9 am, with second class delivered by 12.00 noon, as it used to be?
90
11/02/2021 11:34:36 11 1
bbc
No, it's not 1976.
113
11/02/2021 11:44:58 1 1
bbc
It used to be before 8am, when people were going to work, around here. And Posties were back home by 2pm, paid a full day = everyone happy.

Then came some 'change is always good' new Head...
78
11/02/2021 11:26:42 10 6
bbc
I for one, will be back shopping on the HIGH STREET when this pandemic is over.
107
11/02/2021 11:42:25 3 3
bbc
There's nothing there, only a few ferals, gambling joints, Charity Shops, and Porn shops.
64
11/02/2021 11:19:48 7 24
bbc
Of all the parcel providers, Royal Mail are the worst. All other providers have similar tracking apps. Every one of them meets their “window” of delivery. RM always slips by a day or two. It’s safe to say, RM should not be part of the competition, they simply can’t keep up because of terrible infrastructure.
79
11/02/2021 11:27:22 4 0
bbc
...and rubbish management
51
11/02/2021 11:09:28 15 6
bbc
Home delivery is definitely the way of the future and this pandemic has helped to speed its advent. Retail is pretty much finished as it was - think future retail will be more specialist, one off type shopping rather than giant department stores selling pretty much everything. Retail will still exist but will be more biased towards one off clothing and specialty goods.
80
11/02/2021 11:27:27 1 0
bbc
I thought High St retail was the opposite.... everyday stuff and essentials. With people who are looking for the "specialist" (designer tat) having to look further afield. I've got better things to with the rest of my life than sit glued to a device trying to buy stuff that I can't see the real colour or texture of but ..would but it anyway just because of a "Brand"
96
11/02/2021 11:36:46 2 0
bbc
Totally agree with you. I too like to see what I am buying in real life and not try to work out of it looks right from a picture on a screen.
100
11/02/2021 11:36:32 2 0
bbc
I don't think it's too controversial to say that the High St is pretty much dead eventually I don't think anyone will have a choice but to shop online.
231
11/02/2021 13:20:05 0 0
bbc
thats what i was saying, the everyday stuff and essentials will be online shopped and the high street will be taken over by specialist retail, cafes, hairdressers and nail bars. Didnt say i liked it, just thats what is happening
71
11/02/2021 11:22:35 7 21
bbc
Royal Mail is unfortunately still streets behind the competition who offer 7 days a week service.
81
11/02/2021 11:28:49 5 2
bbc
And what about the workers
89
11/02/2021 11:34:07 1 1
bbc
I’m guessing they would get paid for their time, you know, like most jobs....
40
11/02/2021 11:01:32 6 27
bbc
Hermes all day long. RM simply not competitive and unreliable. We always use parcel to go website to get the best price. Used for sending all our Christmas presents and the best is you don't need to queue at the post office with the sniveling GP, drop off at local petrol station ??
82
11/02/2021 11:29:00 15 1
bbc
When I asked the Hermes driver why my parcel at been marked as delivered the day before his answer was "I don't know. I'm a builder and I had a mate helping". Local Facebook group is full of people trying to chase down Hermes deliveries marked as delivered but never received.
22
11/02/2021 10:50:33 25 0
bbc
I work for the Royal mail personally I think we messed up over Christmas where was our Christmas card advertisement with the message "In this most difficult of years let someone close to you know you are missing them". Then pan to a shot of people filling in a Christmas card?
83
11/02/2021 11:25:13 3 23
bbc
I'm still waiting for two Christmas cards. Given they were from my brother and nephews, who I haven't seen, they were the most important ones for me to have received. Have been told they're probably still in a sack in a sorting office, as they have more important things to deliver! Not great service. So it's just as well they didn't do this, if they couldn't deliver the ones that were sent!
166
11/02/2021 12:21:19 9 0
bbc
Sorry to hear that stinky sometimes things can get lost we handle around 16 billion items per year, unfortunately you can't use another company either as none are prepared to deliver to every post code in the UK
74
11/02/2021 11:15:39 3 0
bbc
They may have. There's nothing to stop someone on furlough taking a paid job somewhere else, and now they will be able to choose to move to the RM permanently if they can't afford to live on 80% of their wages from their furloughed job.
84
11/02/2021 11:30:02 1 2
bbc
Plenty of them are taking paid jobs elsewhere, whilst simultaneously taking furlough pay.
48
11/02/2021 11:06:47 21 2
bbc
Cut the staff some slack. Given the amount of extra post & packages going through the system since the start of the pandemic, staff working longer hours getting the post sorted and out for delivery and having to work in close confines, some delay should be expected. Most sorting & delivery offices have had staff sick/quarantined/isolating because its impossible to maintain distance.
85
11/02/2021 11:32:10 6 0
bbc
I work for RM and I've had two periods of 7 days self isolation since Christmas, others have been off four times and sometimes for longer. Many testing positive and being off sick for over 20 days. 2 colleagues have died. Its horrific.
64
11/02/2021 11:19:48 7 24
bbc
Of all the parcel providers, Royal Mail are the worst. All other providers have similar tracking apps. Every one of them meets their “window” of delivery. RM always slips by a day or two. It’s safe to say, RM should not be part of the competition, they simply can’t keep up because of terrible infrastructure.
86
11/02/2021 11:32:47 4 2
bbc
You seem to be the type of person who expects things delivered 2 hours before blinkered them and in a bit good box with a red ribbon round it. No other delivery company will deliver parcels letters and packets to all parts of the UK; they only want the profitable parts.
116
11/02/2021 11:50:45 1 1
bbc
Again in English ?
71
11/02/2021 11:22:35 7 21
bbc
Royal Mail is unfortunately still streets behind the competition who offer 7 days a week service.
87
11/02/2021 11:33:11 3 1
bbc
Someone has to lose their free or family time because of what? What is it that you couldn't get Royal mail delivery on Saturday or live without until Monday ?? Oh... if we still had shops you could nip out and buy it that day!
88
11/02/2021 11:33:56 9 2
bbc
Can’t beat Royal Mail. Waited 4 weeks for UPS to deliver a parcel 150 miles.... could have crawled it in less time.
81
11/02/2021 11:28:49 5 2
bbc
And what about the workers
89
11/02/2021 11:34:07 1 1
bbc
I’m guessing they would get paid for their time, you know, like most jobs....
77
11/02/2021 11:26:34 5 8
bbc
Does this mean that first class post will be delivered by 9 am, with second class delivered by 12.00 noon, as it used to be?
90
11/02/2021 11:34:36 11 1
bbc
No, it's not 1976.
64
11/02/2021 11:19:48 7 24
bbc
Of all the parcel providers, Royal Mail are the worst. All other providers have similar tracking apps. Every one of them meets their “window” of delivery. RM always slips by a day or two. It’s safe to say, RM should not be part of the competition, they simply can’t keep up because of terrible infrastructure.
91
11/02/2021 11:34:56 4 1
bbc
Clearly you don't have a man from Hermes who throws your parcel over the garden wall and then takes a photo of it wherever it lands to prove delivery. Or the guy who drives to a public car park and empties his parcels onto the floor to sort them.
92
11/02/2021 11:35:29 2 8
bbc
Why does it take a week for Royal Mail to deliver a vaccination letter, when these are supposed to be treated as first class mail? Doesn't help in meeting the vaccination targets, although why the government can't save money and use email is quite beyond me.
191
11/02/2021 12:38:12 1 0
bbc
Because millions of people (especially older ones who are most at risk) don’t have email. Also a letter from the NHS won’t be treated as junk mail, unlike the junk email most of us receive. Obvious really.
93
11/02/2021 11:35:33 6 7
bbc
Royal mail still offer a fantastic service ,Had a parcel go missing with DPD phoned them i was charged £12 for the call rip off Plus better to use Royal Mail as dpd is French and dhl is German for all you brexitears
123
11/02/2021 11:53:55 2 1
bbc
Who do you think owns Royal Mail?
Clue: a bloke from the Czech Republic.
130
11/02/2021 11:57:58 0 0
bbc
thought DPD was Kingfisher B&Q ?
68
11/02/2021 11:20:51 119 1
bbc
A Hermes driver hung onto a parcel of ours for a week, because there was a road closure and "he wasn't paid enough to drive round the diversion". Diversion didn't stop the RM postie delivering every day.
94
11/02/2021 11:36:19 19 1
bbc
Would like to add shocking service received from UK Mail (Fail), DHL (Drop it, Hide it, Lose it) and UPS are just awful. Three weeks to clear a small parcel from New York when I received a Parcel from California in four days, door to door, from Fedex.

But yes, Royal Mail provide a brilliant service.
95
11/02/2021 11:35:15 11 4
bbc
RM is fantastic value for money!
80
11/02/2021 11:27:27 1 0
bbc
I thought High St retail was the opposite.... everyday stuff and essentials. With people who are looking for the "specialist" (designer tat) having to look further afield. I've got better things to with the rest of my life than sit glued to a device trying to buy stuff that I can't see the real colour or texture of but ..would but it anyway just because of a "Brand"
96
11/02/2021 11:36:46 2 0
bbc
Totally agree with you. I too like to see what I am buying in real life and not try to work out of it looks right from a picture on a screen.
66
11/02/2021 11:20:38 3 4
bbc
And 5 million to the chief executive who wouldn't know a letterbox if it bit her on the ar se
97
11/02/2021 11:37:29 5 1
bbc
Moya Greene left years ago, Rico Back her replacement left last year.
David Brooks is the new CEO, please try and keep up.
125
11/02/2021 11:54:31 2 0
bbc
Almost. Not sure who David Brooks is but he isn't the CEO.
73
11/02/2021 11:22:46 7 7
bbc
"another National treasure we should be taking care of."

You know George Osborne sold off the public's remaining shares in Royal Mail for pittance in 2015, right?

Including £50m in shares to a hedge fund headed by his best man.

Almost like the Tories have been up to their necks in this cronyism at the taxpayers' expense (and getting away with it) for years
98
11/02/2021 11:38:34 5 3
bbc
And he undervalued the shares by a significant amount.

And promised to pay the pensions of the existing staff!
99
11/02/2021 11:39:44 6 3
bbc
Good news for those 10000 workers, It is better than walking the streets. Oh dear didn`t think that one through.
80
11/02/2021 11:27:27 1 0
bbc
I thought High St retail was the opposite.... everyday stuff and essentials. With people who are looking for the "specialist" (designer tat) having to look further afield. I've got better things to with the rest of my life than sit glued to a device trying to buy stuff that I can't see the real colour or texture of but ..would but it anyway just because of a "Brand"
100
11/02/2021 11:36:32 2 0
bbc
I don't think it's too controversial to say that the High St is pretty much dead eventually I don't think anyone will have a choice but to shop online.