Grocery shopping has changed for good, says Ocado
09/02/2021 | news | business | 709
The online supermarket says the Covid pandemic has permanently changed the grocery landscape worldwide.
1
09/02/2021 11:12:28 303 54
bbc
Boss of home delivery firm claims his business is "the future"

BBC - this is a promotional press release. It isn't news.
9
09/02/2021 11:15:24 102 87
bbc
If they had said demand had dropped by 20% would it have been news?

Drop your agenda.
101
09/02/2021 11:35:16 8 15
bbc
its not really, its another industry thats becoming more online focused so its news.
The statement from Ocado is just a bit of insight from a stakeholder, comments from any of the supermarkets could also have been used.
164
09/02/2021 11:50:19 14 10
bbc
No it isn't a promotional press release.
257
09/02/2021 12:11:34 14 3
bbc
The BBC lightly reworks a press release. What 'agenda' are they pursuing in so doing?
297
09/02/2021 12:24:00 7 3
bbc
Much of what the BBC describes as journalism is a copy and pasted press release (we have Reuters for that) with 3 lines of uninformed comment at the end
Ha ha it just amazes me still and it shouldn’t folk like yourself sit there at home and think yeah I really need to share this opinion with the world. Good look to you though.opinions are like sphincters we’ve all got one but it’s not necessarily a good thing to keep flashing them at other people in the street. Removed
471
09/02/2021 13:12:51 1 1
bbc
They are reporting the FY 2020 Ocado Group Results and Ocado 2020 Annual Report & Accounts which were published today.
2
09/02/2021 11:13:07 55 11
bbc
Company with vested interest in delivering to your door says so, must be true then ?

Advertorial ?
99
09/02/2021 11:34:43 3 19
bbc
Rory and Apple.
176
09/02/2021 11:51:33 1 0
bbc
Nope.
448
09/02/2021 13:04:25 1 0
bbc
It's the new way of weeding out the non-licence payers;

If you've not paid for a licence, then yes, viewing it for free it appears as an advert.

But if you have paid for a licence, then it automatically becomes content!!!
3
rl
09/02/2021 11:13:16 248 25
bbc
Suppose an online delivery grocer would say that... Personally, I prefer going into the shop and choosing my own produce.
141
09/02/2021 11:45:51 57 179
bbc
By doing that you're putting yourself at risk of catching/spreading the virus. I find it amazing that a lot of people complain about things like people going for walks outside, which all the data shows doesn't affect the spread of the virus at all but wouldn't even consider shopping online when supermarkets are one of the main places people are catching it.
There are slots available too.
214
09/02/2021 11:58:53 22 15
bbc
I know for a fact the items picked for you are those with the closest to sell by date.
290
09/02/2021 12:22:52 9 0
bbc
I didn't use online shopping before the pandemic and have found it very hard to get a slot at any time that is good for me. We're not all working at home. No choice but to go to the supermarket
501
09/02/2021 13:18:49 1 2
bbc
Some paranoid responses on this thread. I much prefer to shop in person and get what I want, when I want it. At the height of infection rates, I have had a delivery or two, but it's not as satisfactory as going to the shop and choosing for myself..
4
Bob
09/02/2021 11:13:44 76 5
bbc
I think this is jumping the gun a bit, we're still stuck indoors. Remember that in the spring people responded to surveys saying they'd found an affinity with the environment, enjoyed hearing birds & no traffic. They vowed to walk more, not drive to work.

By late summer traffic levels returned to normal & if you asked people today if they'd walk to work, I bet that answer might have changed.
136
09/02/2021 11:45:13 34 4
bbc
I expect people will flood to supermarkets for even the novelty value once Covid is sorted.
5
09/02/2021 11:14:44 144 10
bbc
Rather strange that a business in operation for 21 years, at a time when it's services are at an unprecedented level of high demand, should still be making a £44m loss.
124
09/02/2021 11:41:40 50 3
bbc
Exactly this, I don't see why the rules allow small businesses to be squeezed out by these companies that seem to be propped up by investors.
160
09/02/2021 11:50:06 15 1
bbc
Could it be that the bosses like pillaging their business, paying generous dividends on their inflated shares and have a strong aversion to paying corporation tax?

Or perhaps it is because they pay their employees too generously.

Maybe they are very inefficient and cant generate a profit.

My guess is the first one.
169
09/02/2021 11:50:54 13 1
bbc
That's because they're rapidly expanding and investing in their infrastructure. Tesla were also not profitable for years but are now making over £1 billion a quarter in profit.
174
09/02/2021 11:51:26 9 9
bbc
Third time in 9-months Ocado has begged "free promotion" from BBC News. Ocado, the very worst online grocery shopping experience ever. Constantly "queued" waiting an age to never get access. And the ONLY such platform NOT to have prioritised all of their existing CEV customers. Very happy to be using Asda, Iceland, Morrisons, Sainsburys, Tesco and Waitrose - NEVER EVER Ocado!
271
09/02/2021 12:17:30 9 0
bbc
You could say exactly the same abut Uber and Tesla. I'm baffled how these companies which make huge losses stay in business. Presumably they are planning on a monopoly takeover in the future and a big price hike. Either that or it is a tax dodge.
304
09/02/2021 12:26:51 4 0
bbc
They didn't start very well either, John Lewis bailed them out with millions of £ just to keep them trading.
572
09/02/2021 14:02:23 0 0
bbc
Could have something to do with the £58.7 million salary Mr Steiner collected during 2019.
574
09/02/2021 14:03:16 1 0
bbc
It is because of their carried forward debt, on a nil nil base in the last 12 months, they've had a strong performance...my public sector bosses used to say I was overspent - I told them I was underfunded; they would say that such a significant reduction in losses is moving in the right direction
6
09/02/2021 11:14:58 8 3
bbc
Yeah,yeah, in the same way as everyone will work from home, drive a lot less and holiday in uk
7
09/02/2021 11:15:07 43 12
bbc
They would say that though...?!

Nice bit of marketing Ocado...I prefer to 'go' shopping thanks...
462
Jim
09/02/2021 13:10:20 4 0
bbc
Although the continued losses must be a bit of an embarrassment. Guess they think it worked for Amazon so why not..
8
09/02/2021 11:15:23 112 27
bbc
A promotional article of no significance.

I mean online shopping increasing in a lockdown, who'd have thought it. But in truth online shopping is a horrid experience. Full of alternatives to what you ordered, and often the alternatives are something totally different.

Once this crisis is over the normal shop will return. These companies are deluding themselves.
48
09/02/2021 11:23:25 92 9
bbc
Supermarket for me every time. I can chose produce with a long use/eat by date. Not pick the nearest thing to hand with that days date.
111
09/02/2021 11:38:22 11 2
bbc
Exactly this. I'd apply this everywhere, a lot of people are gearing up for this remote working and home deliveries life - but I haven't heard of anyone who wants that future.

We are social animals, we like getting out and about. Maybe people will be able to be at home more but people are kidding themselves if they think offices and shops are going to disappear
163
09/02/2021 11:50:16 6 0
bbc
And the use by dates are often crap too!
172
09/02/2021 11:51:13 4 6
bbc
No, it is not a promotional article.
323
09/02/2021 12:31:11 7 1
bbc
Not true!
All the big supermarkets (except Ocado) give customers the choice AT POINT OF SALE (ie when ordering)- to opt out of receiving any substitutes re each item you’re ordering..and also the ability to add notes explaining exactly which items would be suitable (or unsuitable) for you to be sent, should the particular thing be out of stock..
484
09/02/2021 13:07:10 1 0
bbc
A couple of alternatives is a small price to pay to not have to interact with the general public. I wouldn't shop in a supermarket if you paid me.
568
09/02/2021 13:59:12 0 0
bbc
You’re totally right ????
1
09/02/2021 11:12:28 303 54
bbc
Boss of home delivery firm claims his business is "the future"

BBC - this is a promotional press release. It isn't news.
9
09/02/2021 11:15:24 102 87
bbc
If they had said demand had dropped by 20% would it have been news?

Drop your agenda.
28
09/02/2021 11:20:05 26 14
bbc
Pray, what is "my agenda" ?

You seem to think you know me.
128
09/02/2021 11:43:26 24 22
bbc
The BBC has an agenda, as an individual he has the right to an opinion. A publicly owned broadcaster should not have an agenda, as the BBC do.
130
09/02/2021 11:43:58 1 10
bbc
Yes, it would have hit the nationals, stupid
156
09/02/2021 11:48:25 21 18
bbc
If it had dropped 20% the BBC would say because of Brexit!
10
09/02/2021 11:15:34 210 17
bbc
Aldi and Lidl seem to be doing very well without home deliveries.
50
09/02/2021 11:23:55 42 7
bbc
They do deliveries near me. Even our local co-op delivers now.
264
09/02/2021 12:15:45 4 8
bbc
Aldi and Lidl are doing very well at being full of people shuffling slowly around not wearing masks. After the last couple of times I'm not setting foot in either until the pandemic is over.
389
09/02/2021 12:40:38 2 0
bbc
Aldi do online deliveries of certain items in my area so that comment is inaccurate.
489
09/02/2021 13:16:03 1 2
bbc
Different end of the market. People who shop at these stores are focussed on absolute best value hence are happy to travel to shop. Other supermarkets have many shoppers who value ease and convenience above cost.
552
09/02/2021 13:51:08 1 0
bbc
I read that Aldi and Lidl have actually gone backwards in the past year, and their Like-For-Like performance has not been great. They didn't publish this figure this year so it was hidden by a large amount of new store openings.
602
09/02/2021 14:39:23 0 0
bbc
They now do click and collect and their growth has slowed as a result of not having an online offer... until Covid forced them too.
614
09/02/2021 14:50:44 0 1
bbc
Deliveries have doubled, it doesn't really matter what you've seen at your local Lidl, that's anecdotal
675
09/02/2021 15:53:09 0 0
bbc
... and Ocado do not seem to stock the essentials, like arc welders!
11
09/02/2021 11:15:48 41 11
bbc
I still go to the supermarket, so it hasn't and won't change my shopping habits.
12
W 6
09/02/2021 11:16:16 37 12
bbc
"Business whose model consists entirely of online grocery shopping predicts that trend will only rise."

This is a PR statement, BBC.
159
09/02/2021 11:49:49 9 14
bbc
No it isn't.
581
09/02/2021 14:13:49 0 0
bbc
It's a fact that online grocery shopping has accelerated. The prediction is that it won't revert. All food retailers with an online platform are seeing the same pattern and reaching the same conclusions. So no.. .not a PR statement.
13
Bob
bbc
Turd helmets are what you should be wearing, says seller of turd helmets.

Even when we're locked indoors the share still only grew to 14% of the market. That's not what I would call a new normal and clearly not what the majority are doing.
Removed
36
09/02/2021 11:21:17 2 8
bbc
How many more deliveries are Tesco’s and the like doing? Plenty more, the majority are taking up home deliveries - just not in your small world
14
09/02/2021 11:16:42 4 9
bbc
I think he's right. You can't halt progress, supermarkets will become a thing of the past, everything in a packet of some sort - bleach, soup, cornflakes etc - will come from an Amazon style warehouse with just fresh food coming from much smaller and more local shops - if not delivered to your door. Just like we had in the 1960's!
15
JS
09/02/2021 11:16:52 142 35
bbc
What a soulless, depressing vision of the future. People choosing food from a computer screen.
26
09/02/2021 11:19:09 50 104
bbc
People already choose “the live of their life” from a screen. Why not a few cans and some carrots?

You’re in the way of progress, step aside
47
09/02/2021 11:23:22 18 5
bbc
As opposed to going to the supermarket which is such a joyful experience.
55
09/02/2021 11:25:15 0 9
bbc
OK for the masses
121
09/02/2021 11:41:23 14 5
bbc
I have mobility issues which make the thought of struggling round a supermarket much more depressing than choosing from a computer screen! Don't judge others by your own situation and preferences.
132
09/02/2021 11:44:03 9 2
bbc
More time to do other stuff ... 75% is probably the same each week that you buy, so buy that online, then for the remaining produce go to local butcher etc.
153
09/02/2021 11:47:50 11 1
bbc
What's depressing or soulless about being able to do your food shopping faster? If grocery shopping is the highlight of anyone's week, they need to find some hobbies!
217
09/02/2021 11:59:16 13 2
bbc
How is spending an hour trudging around a supermarket (then unloading it, and then bagging it, then walking in the rain to the car, unloading it all again, then driving home and unpacking it all again) fun, versus using an online grocery delivery where your weeklies are automatically added to the basket and all you need to do is select the other items, and it arrives to your door, when you want it
245
09/02/2021 12:07:07 2 5
bbc
I found it less soulless than having to go into a supermarket and be surrounded by people in masks. On 24th July 20, after the masks edict, after shopping at Waitrose for 35 years, I switched to Ocado. And yes, the switch will probably be permanent, although I might be lured back in a small way if I can see people's faces again.
276
09/02/2021 12:18:47 3 0
bbc
We were doing our basics online well before Covid. Just a walk to Lidl and the local bakers for the fun stuff. I really don't miss the Saturday supermarket shop, what a waste of time.
376
09/02/2021 12:38:25 1 0
bbc
Well I don't know about you but I don't have a car and I do have a bad back. The online deliveries are a godsend and Im bore3d of moaning minnies. Its far from depressing as it frees you up from lugging stuff along the road. Cheer up mate.
399
09/02/2021 12:51:19 1 1
bbc
We just need a robot to cut up the big bits for us, and we're fully ready to go!!
492
09/02/2021 13:17:27 3 1
bbc
Wasting an hour or more each week walking round a horrid supermarket is more depressing.

Pick the food from the shelf into your trolley.
From the trolley on to the conveyer.
From the conveyer back into the trolley.
From the trolley into your car.
From your car into your house.

All this inefficiency belongs in the past.
526
09/02/2021 13:35:27 2 1
bbc
Or, people choose to use their free time for more enjoyable things. Depends what value you put on your free time? I'd rather spend my Saturday doing other things than going round crowded supermarkets queueing up to pay.
528
09/02/2021 13:36:11 1 0
bbc
Some of us don't have much choice, even before Covid.
672
09/02/2021 15:51:58 0 0
bbc
God, I love HYS... I don't need to talk to people. I can just communicate from my computer screen!
703
09/02/2021 22:42:52 0 0
bbc
the world of the bone idle feckless snowflake has arrived I'm afraid, they could not find their own behind in daylight without assistance from some sort of device...
16
09/02/2021 11:16:56 67 7
bbc
I still prefer to go to the supermarket, look at the food etc. there, put things in the trolley.

I can't see that changing.
171
09/02/2021 11:51:03 47 21
bbc
If I never have to go in a supermarket ever again I would be very happy, I find them horrible/boring and in the case of a few brands overrun with kids and chavs shouting. Ocado has been great for us throughout, lower price than top brand supermarket, never late, very low substitutions and always texted any changes. Being semi-rural/5m to nearest store How delivery is no brainer.
375
09/02/2021 12:43:37 0 0
bbc
For 86% of grocery shopping, it hasn't changed - only 14% is online. Even a global pandemic has only moved 7% more grocery shopping online. What would it take to double online shopping (capacity and demand) again - and still only get to 28% online.
440
09/02/2021 13:02:54 0 0
bbc
Exactly,much better.
17
09/02/2021 11:16:58 2 4
bbc
The new better means fewer people making needless trips. Think of all the time and space that could be saved.

It’s 2021 and we still “need” huge warehouse size out of town shops with the enormous car parks?
27
09/02/2021 11:19:26 1 3
bbc
What are you going to do with all that time and space you have saved?
18
09/02/2021 11:17:20 11 1
bbc
If they covered the wider UK and gave people choice we might agree. But no Ocado in the North East and no Marks and Spencer options either. Thank god for Tesco. I will happily mix and match once the pandemic is over but will remain loyal to the business that helped me when it was needed - including my local butchers, bakers and greengrocers. That has changed my mindset
84
09/02/2021 11:31:36 2 3
bbc
Geoff brown, alias, 'The Local Bore, You Can't Ignore,' writes: Like yourself, I'm a great supporter of local butchers, bakers and greengrocers, they're often cheaper and sell better stuff than the supermarkets!
19
09/02/2021 11:17:50 145 13
bbc
Hard disagree.

Until there's guaranteed slots on the day I need my food delivered.. And until the member of staff who's picking the order can read my mind about what substitutions I'd like, then physically using a supermarket myself will always be preferential.
51
09/02/2021 11:24:03 47 7
bbc
Exactly!
76
09/02/2021 11:29:10 4 5
bbc
substitutions are computer generated the picker doesn’t have input to the selection process.
318
09/02/2021 12:30:04 2 0
bbc
Whoever picked my order at the small local Co-op did read my mind. I ordered a tin of beans, they sent two as they were on offer.
388
09/02/2021 12:47:29 2 0
bbc
I'm with you!
499
09/02/2021 13:18:23 2 1
bbc
Its computer generated at Ocado.
569
09/02/2021 13:59:22 1 3
bbc
Not just substitutions - there's no way I would ever trust anyone else to choose bananas for me. Maybe if they wore a headcam, so I could see the fruit remotely as they examined it, but until that's possible I'll continue to risk the virus by visiting the supermarket myself.
579
09/02/2021 14:08:54 2 0
bbc
I worked for Tesco a while back and a customer had complained on their home delivery that a tin of Quality Street was substituted with a bathmat !!!
584
09/02/2021 14:15:28 2 0
bbc
We select time slot, in C19 we've had 120 deliveries; all arrived in slot. We have a better day, saves us petrol, in-shop & drive time. Tesco are good re substitution, sent back 2 items to Morrisons today, no quibbles & charges adjusted correctly

We may return to physically using the shop after the appropriate time lag post 2nd dose, I think the staple cupboard items will still come to door
650
09/02/2021 15:23:17 0 0
bbc
I'm happy with online shopping. I accept that my 'preferences' to eat in restaurants and drink in bars have to be forfeited to control Covid but until people stop exercising their 'right' to shop whenever they deem it 'necessary' lockdown will be prolonged as the infection rate won't fall as fast as it would if people stayed out of shops.
691
09/02/2021 17:05:42 0 0
bbc
Specific slots are available already

Also, you can opt out of substitutions
20
09/02/2021 11:17:50 16 3
bbc
Judging by the queue at my local supermarket on Sunday, online shopping for groceries has a long way to go.

'er indoors says she wants to be able to pick and choose what she buys, not just accept what the store pickers think she wants.
21
09/02/2021 11:17:54 17 5
bbc
Who misses queuing for 30 odd mins in a supermarket whilst poorly behaved children run around by their ankles shouting and screaming?
78
09/02/2021 11:29:56 7 2
bbc
Not to mention the person in front in the queue who has a helper running about adding to her trolley all the time while you are waiting. Do the shop THEN join the queue! Worse - the ones who leave the queue to get some item they forgot and then think they can push back in where they were before they left because that is where they were before they left.
641
09/02/2021 15:14:07 0 0
bbc
I have barely queued in the supermarket since the first lockdown. At first queues outside prevented queues inside, then self scan meant no queues inside. And I can load my stuff into the bags in the trolley as I go round. massive time saver.
22
09/02/2021 11:18:16 307 17
bbc
Lockdown is certainly sending us all stir crazy - I am reduced to commenting on an obvious statement from an invested employee, about a subject I care little about, on a website that for some reason finds this stuff newsworthy.
Strange days indeed
139
09/02/2021 11:45:41 269 3
bbc
You think that's bad? I'm replying to it!
221
09/02/2021 11:59:47 20 1
bbc
Comment of the day, quite literally.
331
09/02/2021 12:32:48 17 0
bbc
Thank you for making me laugh.
342
09/02/2021 12:35:18 17 0
bbc
Fabulous post - well done.

The irony of my congratulating you is not lost on me either. Bravo!
356
09/02/2021 12:38:34 13 1
bbc
Thank you, your comment woke me up enough to sign out of HYS and vow never to comment again. Take care ?? (after this comment lol).
594
01
09/02/2021 14:25:42 4 1
bbc
Speak for yourself, I'm quite enjoying it as I hate being near strangers. I'm one of those that always thought of crossing the road when I see a stranger coming towards me, now I have an excuse! I'm hoping that this is the new normal, I love it!
597
09/02/2021 14:30:48 4 1
bbc
Brilliant! ??
618
09/02/2021 14:56:26 1 0
bbc
Yes, the BBC should be reporting on important matters such as the shortage of custard creams in European supermarkets. ...---... Breaking News... The BBC have just reported that there is a shortage of custard creams in European supermarkets!
627
09/02/2021 15:04:29 2 0
bbc
.....and I’ve ?? all the comments ????
656
09/02/2021 15:34:18 2 0
bbc
You need to stay in more:)
687
09/02/2021 16:51:36 1 0
bbc
HYS is a waste of time, and seeing as I have plenty of time to waste, I waste way!
23
09/02/2021 11:18:43 7 17
bbc
No way will I shop local again. Why should I give someone who I don't know, twice as much money just to keep them in business. There is no hassle of parking or parking tickets, trying to find a parking spot and I can shop 24/7 online very cheaply whilst watching tv/listening to music in my underpants.
41
09/02/2021 11:22:31 4 4
bbc
Why have you got music in your underpants? Wind in the Willows?
154
09/02/2021 11:47:54 2 1
bbc
You appear to be one of the "price of everything but value of nothing" camp.
I know my butcher & he knows the cuts I like & local prices are often LESS than online, or the quality is significantly better.
I also like having a life away from a screen.
24
09/02/2021 11:18:52 14 2
bbc
My son has just spent three years at university and has been unable to get into the industry that he studied for( covid certainly not helping matters)....as such he has landed a job as a picker for Tescos(putting stuff into baskets to be delivered).

I am not a fan of food delivery on a massive scale, although very useful for the immobile , however in his case it has been a Godsend.
86
09/02/2021 11:32:01 17 3
bbc
I will always be grateful for those like your son who take on these jobs..where would we be without them???.....they are truly heroes to me..total isolation since last March with mobility and health issues. Please tell your son, 'thank you' and his colleagues up and down the country.
25
09/02/2021 11:19:07 10 4
bbc
I have always relied upon delivery, each lockdown all slots get taken rapidly by more able people. So greedy I’m informed by my delivery driver often multiple slots are booked by the same people and then cancelled
54
CJ
09/02/2021 11:24:32 1 2
bbc
Yup. So do the same yourself. If supermarket rules let you book multiple and cancel then common sense says to it. If not someone else will! And the cancellation slots will still pop up now and again to be booked.
15
JS
09/02/2021 11:16:52 142 35
bbc
What a soulless, depressing vision of the future. People choosing food from a computer screen.
26
09/02/2021 11:19:09 50 104
bbc
People already choose “the live of their life” from a screen. Why not a few cans and some carrots?

You’re in the way of progress, step aside
75
JS
09/02/2021 11:28:48 12 1
bbc
I spend far too much of my life working at a computer screen, glad to step away from it.
115
09/02/2021 11:39:34 16 10
bbc
If doing everything online is "progress", we're progressing in the wrong direction, just lie "progressives" (read as far left) in politics.

Calling something "progress" doesn't make it right or acceptable.
244
09/02/2021 12:07:06 2 2
bbc
The what of their life?
441
09/02/2021 13:03:00 1 4
bbc
Yeah right progress: staring at adverts on screens all day, buying food from corporates, voting Tory, endless conformity, crap music, no decent popular culture. Tune Out, Turn Off, Drop Out.
17
09/02/2021 11:16:58 2 4
bbc
The new better means fewer people making needless trips. Think of all the time and space that could be saved.

It’s 2021 and we still “need” huge warehouse size out of town shops with the enormous car parks?
27
09/02/2021 11:19:26 1 3
bbc
What are you going to do with all that time and space you have saved?
9
09/02/2021 11:15:24 102 87
bbc
If they had said demand had dropped by 20% would it have been news?

Drop your agenda.
28
09/02/2021 11:20:05 26 14
bbc
Pray, what is "my agenda" ?

You seem to think you know me.
105
RK
09/02/2021 11:36:17 3 5
bbc
You seem falsely optimistic
134
09/02/2021 11:44:41 13 14
bbc
What he means is that you don't think before you post

you see an HYS article, go to your brain, extract your standardised view on the subject and then post it

I hope that helps to explain what he meant by by "agenda"?
347
Dan
09/02/2021 12:36:32 4 3
bbc
It seems like you're trying to find a reason to slate the news article and/or BBC.

The article is about online grocery shopping, so they spoke to a retailer which provides an online grocery service. Are you saying the reporter needs to speak to ALL retailers who provide an online grocery service, otherwise they're biased? ALL of them??

The article is about shopping habits. It's not an advert.
29
09/02/2021 11:20:22 21 3
bbc
The future? You're lucky if you can get a slot where we live.
30
09/02/2021 11:20:42 29 3
bbc
When ever I get a delivery, they always seem to give me the stuff that is going out of date soon.
44
CJ
09/02/2021 11:22:41 12 4
bbc
Complain or get a refund and you still get to keep the stuff!
688
09/02/2021 17:01:54 0 0
bbc
Not Ocado. They only sell online, so you not at the mercy of whoever picks from the locql sipermarket shelves. The use by dates are always excellent
31
RR
09/02/2021 11:20:44 56 5
bbc
I'll certainly go back to high street shopping when the lockdown is over. When it's clothing I'm looking for I prefer to check the feel and quality before buying, try stuff on, and come home with something suitable. No faff with returning deliveries.
32
09/02/2021 11:20:49 7 2
bbc
Seller of hemp rope says capitol punishment is the future.
49
09/02/2021 11:23:53 4 3
bbc
Forced to live in Washington DC, oops spelling boob, capital.
190
09/02/2021 11:55:02 0 0
bbc
Which one?
33
09/02/2021 11:20:57 10 5
bbc
Nag, things will go back to normal when things go back to normal..
96
09/02/2021 11:34:28 2 4
bbc
That would been never then, there will be a new normal after this but not as we know it or saw last time, probably with no pubs, festivals and large gatherings ever
400
09/02/2021 12:52:00 1 0
bbc
So that will be never then..
Sadly.
34
09/02/2021 11:21:06 3 1
bbc
No Ocado service in Scotland, yet.
225
09/02/2021 12:00:39 0 0
bbc
UK only - thought you'd left?
35
09/02/2021 11:21:12 67 12
bbc
It hasn't changed for good. If I want fresh produce I'm still going to go the shop to get things that are in date for the longest and I can select my own. If I'm buying a fillet steak I will select the nicest pieces in the supermarket. Shopping online gives you substitutes and the oldest produce.
470
09/02/2021 13:12:33 4 1
bbc
What? You can't eat steak anymore....haven't you heard? Brave new world and all that. And you WILL be happy.
694
09/02/2021 17:40:28 0 0
bbc
"Shopping online gives you substitutes and the oldest produce"

Not in my experience.
Turd helmets are what you should be wearing, says seller of turd helmets.

Even when we're locked indoors the share still only grew to 14% of the market. That's not what I would call a new normal and clearly not what the majority are doing.
Removed
36
09/02/2021 11:21:17 2 8
bbc
How many more deliveries are Tesco’s and the like doing? Plenty more, the majority are taking up home deliveries - just not in your small world
37
09/02/2021 11:21:29 6 1
bbc
He has no idea idea whether people will still use them in numbers post pandemic. I wonder when the Q1 dividend is due...
38
sA
09/02/2021 11:21:42 15 3
bbc
Not sure why BBC choses to publish these stories in such dramatic fashion.

We don't need these wild statistics, just go to the supermarket or grocery store any day and you will see the truth.
39
09/02/2021 11:21:49 4 5
bbc
Is this the same internet that Tesco hates? I've gone about 75% online shopping (funnily enough via Tesco) and 25% in store. It's so much more convenient to get bulk items delivered and then get fruit/veg/whatever on a quick late night trip when it's quieter. I don't miss taking the kids at all. Once this is all over, I will still order online as it's great.
40
jon
09/02/2021 11:22:14 4 6
bbc
On-line delivery to be encouraged. Much better for the planet and reducing our carbon footprint.
23
09/02/2021 11:18:43 7 17
bbc
No way will I shop local again. Why should I give someone who I don't know, twice as much money just to keep them in business. There is no hassle of parking or parking tickets, trying to find a parking spot and I can shop 24/7 online very cheaply whilst watching tv/listening to music in my underpants.
41
09/02/2021 11:22:31 4 4
bbc
Why have you got music in your underpants? Wind in the Willows?
155
09/02/2021 11:48:24 1 0
bbc
Whistling Dixie...
42
09/02/2021 11:22:35 4 3
bbc
Presumably Ocado could teach a grandmother to suck eggs.
43
09/02/2021 11:22:40 2 5
bbc
A lot of things have changed as a result of lockdown a lot for the better i might add
30
09/02/2021 11:20:42 29 3
bbc
When ever I get a delivery, they always seem to give me the stuff that is going out of date soon.
44
CJ
09/02/2021 11:22:41 12 4
bbc
Complain or get a refund and you still get to keep the stuff!
631
09/02/2021 15:07:24 0 0
bbc
Yeah but when it is every single time you shop this arises can you bothered to complain every single week for a few pence? And if you get reduced items or clearly perishables past their best you have to go to a physical shop anyway. Defeats the point.
45
09/02/2021 11:22:42 14 4
bbc
And later today on the BBC, we'll be interviewing a cow who says he really can jump over the moon.
182
09/02/2021 11:52:57 2 0
bbc
What????
46
09/02/2021 11:23:06 3 1
bbc
From Ocado? They've been promising to deliver to our area for years. Frequent Flyer drops and yet when you look into it they don't actually offer the service.

Will have to stick to the main supermarket channels for now
15
JS
09/02/2021 11:16:52 142 35
bbc
What a soulless, depressing vision of the future. People choosing food from a computer screen.
47
09/02/2021 11:23:22 18 5
bbc
As opposed to going to the supermarket which is such a joyful experience.
8
09/02/2021 11:15:23 112 27
bbc
A promotional article of no significance.

I mean online shopping increasing in a lockdown, who'd have thought it. But in truth online shopping is a horrid experience. Full of alternatives to what you ordered, and often the alternatives are something totally different.

Once this crisis is over the normal shop will return. These companies are deluding themselves.
48
09/02/2021 11:23:25 92 9
bbc
Supermarket for me every time. I can chose produce with a long use/eat by date. Not pick the nearest thing to hand with that days date.
595
09/02/2021 14:27:47 1 0
bbc
Waitrose give three days on best before or use by date.
32
09/02/2021 11:20:49 7 2
bbc
Seller of hemp rope says capitol punishment is the future.
49
09/02/2021 11:23:53 4 3
bbc
Forced to live in Washington DC, oops spelling boob, capital.
10
09/02/2021 11:15:34 210 17
bbc
Aldi and Lidl seem to be doing very well without home deliveries.
50
09/02/2021 11:23:55 42 7
bbc
They do deliveries near me. Even our local co-op delivers now.
91
Bob
09/02/2021 11:32:51 5 3
bbc
They don't really deliver, though.

Deliveroo is akin to paying someone to run an errand for you.

Aldi has introduced click and collect on a wide scale but at £5 a go when most others are free is hardly good value.
19
09/02/2021 11:17:50 145 13
bbc
Hard disagree.

Until there's guaranteed slots on the day I need my food delivered.. And until the member of staff who's picking the order can read my mind about what substitutions I'd like, then physically using a supermarket myself will always be preferential.
51
09/02/2021 11:24:03 47 7
bbc
Exactly!
52
09/02/2021 11:24:04 3 2
bbc
Soon there'll be no need for ppl to go out at all. Everything one needs will be delivered to your door and inside ppl will dwell in a matrix style virtual world. ??
112
09/02/2021 11:38:44 1 2
bbc
Except, of course, people will still go outside, not because of "need" but because they choose to do so for many reasons. If someone's life means their only reason to go outside is to shop they must have some serious problems.

In any case, what's the problem? If many more stay inside, there will be more room outside for the rest of us. I hate crowds, personally.
53
09/02/2021 11:24:25 18 4
bbc
Getting a delivery slot is like extracting blood from a stone.Tend not to bother because of this.
25
09/02/2021 11:19:07 10 4
bbc
I have always relied upon delivery, each lockdown all slots get taken rapidly by more able people. So greedy I’m informed by my delivery driver often multiple slots are booked by the same people and then cancelled
54
CJ
09/02/2021 11:24:32 1 2
bbc
Yup. So do the same yourself. If supermarket rules let you book multiple and cancel then common sense says to it. If not someone else will! And the cancellation slots will still pop up now and again to be booked.
15
JS
09/02/2021 11:16:52 142 35
bbc
What a soulless, depressing vision of the future. People choosing food from a computer screen.
55
09/02/2021 11:25:15 0 9
bbc
OK for the masses
56
sA
09/02/2021 11:25:26 18 5
bbc
I tried online grocery shopping for a brief period of time. Not for me thanks.
I prefer to walk to my grocery store, look around for things I need, choose and pick my own stuff and walk back home. Thank you.

Additionally, I do not have to take care of all the plastic bags the online delivery forces on us (irrespective of selecting no bags)
57
09/02/2021 11:15:14 11 5
bbc
Saying it is so.....and being so, are two totally different things.
BBC pushing their `new normal` narrative.
Becoming tiresome.
58
09/02/2021 11:25:28 1 1
bbc
Not a big fan on online shopping and I will never be. But I have been purchasing meat online for over 3 years, as better produce and 20 to 25% cheaper than the supermarkets. Apart from the meat all done by me going grocery shopping.
59
09/02/2021 11:25:34 21 5
bbc
I'd rather shop in person.
And go to a real person to check-out.
382
09/02/2021 12:45:46 4 5
bbc
And increase your risk of contracting a potentially fatal disease..or of passing it on?
That’s what going in person to shop does, whether we like the fact or not.

IF we have the choice to shop online ie remotely instead,then we should take it...whether we like it or not.
60
09/02/2021 11:25:35 2 2
bbc
Geoff Brown, alias 'The Local Bore, You Can't Ignore,' writes: Who helps the poor souls without broadband to feed themselves, if our foodstores close their high street branches?
61
09/02/2021 11:25:44 5 6
bbc
While this is coming from Ocado, its still true, online shopping has been on the rise for years and its natural to expect food shopping would join in. Of course Covid has sped things up.
Not a bad thing tho, better for the environment, fresher food and you avoid the queues and hassle. Costs will come down over time and the kinks worked out (alternative items, use by dates). I'm all for it
62
09/02/2021 11:25:58 10 4
bbc
BBC News must have an affinity for "Ocado". Why the THIRD article headlining Ocado in the last 6-months? Ocado is NOT a supermarket.
Why the "free advertising"? Why the "free product placement"?
Of all the Online Grocery Shopping Home Delivery platforms out there, Ocado is the WORST. They were the ONLY platform to time and time again not provide priority for their CEV customers. Elitist.
222
09/02/2021 12:00:11 2 2
bbc
HAHAHAHAHAHA.
Utter nonsense.
63
09/02/2021 11:26:17 9 3
bbc
"Ocado has been expanding around the world, spurred by demand for its advanced technology and robot-operated warehouses."

I'm not so keen on companies that prefer robots to people - it's why I didn't like self-checkouts in supermarkets; I felt like I was helping put people out of a job.

I wonder if the saving from robotics get passed on to customers or go in the pockets of execs & shareholders
82
09/02/2021 11:30:52 1 5
bbc
Its all about productivity and wealth.10 people on checkouts is minimum productivity. 1 person for 10 self check checkouts is 10 times more productive making the UK richer (if these companies pay tax). Bit like car washes where we have regressed. Rich nations will automate and get richer and find jobs for the unemployed.
98
09/02/2021 11:34:41 3 3
bbc
Looks as though in this case the "savings" from robotics are a massive loss.
100
09/02/2021 11:35:12 1 4
bbc
Supporting tech jobs to create the infrastructure and robotics.
338
09/02/2021 12:34:42 0 0
bbc
They have a base in Paris, but don't deliver anywhere else in France, I guess transport costs are too high.
64
09/02/2021 11:26:45 9 3
bbc
Nope - prefer to go out when it suits me - not wait for a delivery that suits them and select fresh veg & fruit and not be given the left overs
92
CJ
09/02/2021 11:32:52 4 2
bbc
If your products are pants then complain
65
09/02/2021 11:26:45 15 2
bbc
I find on-line more expensive and the substitutes they send for products they don’t have are sometimes ridiculous
104
09/02/2021 11:35:39 7 6
bbc
Sometimes, but also it can give you the chance to try something you may not have thought of buying. We have been quite pleased by most of the substitute items we have received. Never too late to try something new.
393
09/02/2021 12:49:56 1 0
bbc
But all the supermarkets except Ocado give you the opportunity to opt out of getting subs AND to add notes re each ordered item, to explain to pickers exactly what you’d like as a sub (if your chosen item is out of stocks) and perhaps even more importantly..what you workdays not like as a substitute!
So that’s that problem sorted!???????
66
09/02/2021 11:26:52 16 3
bbc
I've been doing online or click and collect for nearly a year and it has been a godsend for me but, I HATE organising a whole week's menu and ordering on a screen. At least when you visit a supermarket you can see what's on offer and what you fancy. I will be going back when safe.
67
09/02/2021 11:26:54 6 1
bbc
We have been using Sainsburys for deliveries when we never did before, and we feel we will continue get deliveries after the crisis is over - but not necessarily with Sainsburys.

I do note that even when they have received the biggest possible boost to their fortunes, Ocado is still making a loss. I realise that is down to more investment, but it must give pause for thought.
330
09/02/2021 12:32:42 0 0
bbc
Supermarkets used deliveries as a loss-leader- to keep customers while making low profits owing to cost of deliveries. Milk, sugar, eggs were similar as if rivals charged less for these basics then they would lose trade to competition. Ocado can only profit long term by never owning a shop, or too many depots.
68
09/02/2021 11:27:05 4 5
bbc
100th delivery just received, so doing this long before the current unpleasantness.
1600+ miles saved in car travel, car park dings, poor weather, superspreaders etc.
Impulse purchases a thing of the past.
504
09/02/2021 13:19:41 0 0
bbc
Did you get a Blue Peter badge?
69
AB
09/02/2021 11:27:18 12 2
bbc
Car crash business model! Sales up 35% and still showing £44m loss and intend to spend £700m extra on capital spending in the next year....
690
09/02/2021 17:04:41 1 0
bbc
Heard of Amazon? They did not make a profit for years, but they seem to be doing okay now. Ocado are folowing the same path.
70
09/02/2021 11:27:28 65 9
bbc
Once things get better. I'll be back at the supermarket 100%. Online is convenient. But often receive item with short sell by dates and poor alternative items. On top of that shopping yourself gets you out. Who wants to become a recluse.
71
09/02/2021 11:27:31 5 3
bbc
All well and good but I’ve given up on Ocado I’d rather pop down to my local M&S than try and book a delivery slot
72
09/02/2021 11:27:25 4 6
bbc
All part of the plan. Give it 10 years, max, and all town and city centres will be residential.
85
CJ
09/02/2021 11:31:46 2 1
bbc
Plus the traditional "Mini-mart" though
73
09/02/2021 11:28:14 15 1
bbc
I suspect there has been some forced change, but personally as someone shielding I will go back to shopping when the risk subsides. I do click and collect which is great, but shopping gets me out as well and browsing is something I often to, just in case there is something else I want or need.
74
09/02/2021 11:28:41 7 1
bbc
Has Ocado released this a general statement or have they been asked the leading question by a journalist. Seems odd that a company would think to send this out as press release, so to me a journalist (in the loosest use of the term) has asked a company just to make up a none story and advertise a brand.
26
09/02/2021 11:19:09 50 104
bbc
People already choose “the live of their life” from a screen. Why not a few cans and some carrots?

You’re in the way of progress, step aside
75
JS
09/02/2021 11:28:48 12 1
bbc
I spend far too much of my life working at a computer screen, glad to step away from it.
19
09/02/2021 11:17:50 145 13
bbc
Hard disagree.

Until there's guaranteed slots on the day I need my food delivered.. And until the member of staff who's picking the order can read my mind about what substitutions I'd like, then physically using a supermarket myself will always be preferential.
76
09/02/2021 11:29:10 4 5
bbc
substitutions are computer generated the picker doesn’t have input to the selection process.
125
09/02/2021 11:41:57 9 2
bbc
Exactly the point he's making...??
77
NP
09/02/2021 11:29:19 1 5
bbc
A simple mean, saving my 45 min twice a week means 1.5 hours to spend more on business or leisure. That is almost a day per month. More access to vast product across supermarkets and retailers.
103
09/02/2021 11:35:33 4 1
bbc
Not quite. You still have to take time to shop online which can take a while, wait and pay for delivery.
21
09/02/2021 11:17:54 17 5
bbc
Who misses queuing for 30 odd mins in a supermarket whilst poorly behaved children run around by their ankles shouting and screaming?
78
09/02/2021 11:29:56 7 2
bbc
Not to mention the person in front in the queue who has a helper running about adding to her trolley all the time while you are waiting. Do the shop THEN join the queue! Worse - the ones who leave the queue to get some item they forgot and then think they can push back in where they were before they left because that is where they were before they left.
79
09/02/2021 11:30:01 39 10
bbc
I prefer to go out and interact with people. I also prefer to look at the selection of food I am buying in reality. Although buying on line is useful I cannot think of a more boring way to shop than look at a PC screen.
181
09/02/2021 11:40:21 17 8
bbc
Bill, I'm not sure interacting with people is exactly what you should be doing right now.
80
09/02/2021 11:30:43 9 4
bbc
So Ocado can't make a profit in arguably their busiest period, who is propping up this failed company? There's no hope for them
151
09/02/2021 11:47:30 2 1
bbc
Anyone know who their bank manager is? I'm guessing a lot of companies would like to know right now. Reduced losses from 214 million to just 44 million oh and but the way I want to spend another 700mill.
168
09/02/2021 11:39:34 0 0
bbc
It won't be Boris's mates.
81
CJ
09/02/2021 11:30:48 1 1
bbc
Once I laughed at people using click n collect for shopping now I use it myself or even delivery. I keep a look out online for the cheapo slots. There are a few quid slots on Asda and Sainsbury. Can not drive to a shop for that cost. Bus is more too. Plus the carrying! After Covid "panic" finally goes might now and again go Lidl but as for big boys shops delivery it will be. Less hassles!
63
09/02/2021 11:26:17 9 3
bbc
"Ocado has been expanding around the world, spurred by demand for its advanced technology and robot-operated warehouses."

I'm not so keen on companies that prefer robots to people - it's why I didn't like self-checkouts in supermarkets; I felt like I was helping put people out of a job.

I wonder if the saving from robotics get passed on to customers or go in the pockets of execs & shareholders
82
09/02/2021 11:30:52 1 5
bbc
Its all about productivity and wealth.10 people on checkouts is minimum productivity. 1 person for 10 self check checkouts is 10 times more productive making the UK richer (if these companies pay tax). Bit like car washes where we have regressed. Rich nations will automate and get richer and find jobs for the unemployed.
645
09/02/2021 15:20:01 0 0
bbc
If only we could automate and free up time instead.
Produce the same amount in less time, being more efficient and enjoying life more.
Instead of always chasing more productivity, which just disappears to the landowners as the extra income only serves to drive up the price people will pay for their housing.
83
09/02/2021 11:31:24 31 4
bbc
Have Ocado ever made a profit? Not sure shopping habits have changed for good, I can't wait to quit online and go back to shopping in supermarkets, no subs, no use by dates tomorrow and in person you can pick the quality you are looking for.
18
09/02/2021 11:17:20 11 1
bbc
If they covered the wider UK and gave people choice we might agree. But no Ocado in the North East and no Marks and Spencer options either. Thank god for Tesco. I will happily mix and match once the pandemic is over but will remain loyal to the business that helped me when it was needed - including my local butchers, bakers and greengrocers. That has changed my mindset
84
09/02/2021 11:31:36 2 3
bbc
Geoff brown, alias, 'The Local Bore, You Can't Ignore,' writes: Like yourself, I'm a great supporter of local butchers, bakers and greengrocers, they're often cheaper and sell better stuff than the supermarkets!
72
09/02/2021 11:27:25 4 6
bbc
All part of the plan. Give it 10 years, max, and all town and city centres will be residential.
85
CJ
09/02/2021 11:31:46 2 1
bbc
Plus the traditional "Mini-mart" though
498
09/02/2021 13:18:16 0 0
bbc
With blanked out windows selling dodgy fags
24
09/02/2021 11:18:52 14 2
bbc
My son has just spent three years at university and has been unable to get into the industry that he studied for( covid certainly not helping matters)....as such he has landed a job as a picker for Tescos(putting stuff into baskets to be delivered).

I am not a fan of food delivery on a massive scale, although very useful for the immobile , however in his case it has been a Godsend.
86
09/02/2021 11:32:01 17 3
bbc
I will always be grateful for those like your son who take on these jobs..where would we be without them???.....they are truly heroes to me..total isolation since last March with mobility and health issues. Please tell your son, 'thank you' and his colleagues up and down the country.
250
09/02/2021 12:09:00 2 0
bbc
Thanks for that BQFM.....he isn't paid a lot (who is these days) but he grinds it out and is hoping that the role turns full time......he will be pleased to know he is appreciated .
417
09/02/2021 12:57:41 1 0
bbc
While kind of you to thank staff..these people are doing supermarket/warehouse work as a job, not out of charity or altruism...
And unfortunately they don’t always do the job well or with care:We are shielding so have had groceries delivered weekly since last February-and have had a lot of problems with both bad/rude delivery drivers refusing not to touch our bag contents etc and with bad subs.
87
09/02/2021 11:27:59 15 3
bbc
I ain't letting anyone pick a steak, lamb chop or even a tomatoe for me. End of story.
166
09/02/2021 11:38:45 4 1
bbc
You say tomato(e) I say tomato.
180
09/02/2021 11:52:38 0 1
bbc
Very interesting
More great reset propaganda dressed up as 'news'.

Roll on GB News with Andrew Neil.

#DefundtheBBC
Removed
118
09/02/2021 11:40:39 5 3
bbc
"Great reset propaganda"

Could you explain what you mean for us ordinary people who don't swallow conspiracy theories please?
200
09/02/2021 11:56:59 2 2
bbc
What?? Drivel.
89
PS
09/02/2021 11:32:21 4 5
bbc
Good for the environment to. One van replacing 12 cars driving to/from the supermarket.
106
NP
09/02/2021 11:36:20 4 2
bbc
Absolutely, and heating, frozen & cold storage displays and electricity overall. Supermarkets are biggest flu virus distributors and put a lot pressure on NHS (irrespective of COVID). It is good idea. Enjoy outdoor instead, it gives a great weekend on tracks or nature.
212
09/02/2021 11:58:43 0 1
bbc
That one van probably covers 30% of the distance of those cars' total but at double their fuel use. Then there's the fuel used by the pickers to get to & from the warehouse.
Nowhere near the positive move you imagine.
90
09/02/2021 11:32:34 12 3
bbc
There is no way I'm going into a supermarket seeing the way some people behave. Why after 11 months don't people get how to protect themselves and others? I believe it's a major failing throughout the whole period to 1) tell people where the positive cases are catching it 2) educating people about the risk assessment and the precautionary principle and 3) enforcing the rules.
50
09/02/2021 11:23:55 42 7
bbc
They do deliveries near me. Even our local co-op delivers now.
91
Bob
09/02/2021 11:32:51 5 3
bbc
They don't really deliver, though.

Deliveroo is akin to paying someone to run an errand for you.

Aldi has introduced click and collect on a wide scale but at £5 a go when most others are free is hardly good value.
131
09/02/2021 11:43:59 4 1
bbc
Aldi have a good wine delivery service
259
09/02/2021 12:13:57 5 0
bbc
Most others aren’t free delivery though. Waitrose is an exception with free delivery- minimum £40 order.
Tesco have raised their delivery fee during the pandemic- so it is now the same c £4.50 irrespective of time or day of chosen delivery slot.
With Ocado it is only ‘free’ if you’ve bought a saver delivery pass in advance..ie it’s NOT free..
668
09/02/2021 15:49:02 0 0
bbc
OK Aldi click and collect costs a fiver, but (a) they provide bags, (b) being quite new they have free slots, and (c) the competition isn't always free... only above a certain purchase amount.
Never used online grocery shopping before a few months ago, now I use Aldi frequently.
64
09/02/2021 11:26:45 9 3
bbc
Nope - prefer to go out when it suits me - not wait for a delivery that suits them and select fresh veg & fruit and not be given the left overs
92
CJ
09/02/2021 11:32:52 4 2
bbc
If your products are pants then complain
187
09/02/2021 11:53:59 0 1
bbc
That doesn't help when you need those products that day & replacements will be sent tomorrow (or more likely next week...).
93
09/02/2021 11:33:10 5 6
bbc
BBC giving free advertising to Ocado, again...

Meanwhile, I'll continue shopping as I always have, which means I don't buy the bruised bananas, squashed mushrooms, perishables close to their use by date, poor cuts of meat, etc.
I can get round two supermarkets in less than an hour & that's despite shopping for two other people who are both shielding & only once every ten days or so.
94
09/02/2021 11:33:14 7 16
bbc
Better for the environment
for one van to visit 20 shoppers
than 20 shoppers
making a journey each.
107
09/02/2021 11:36:23 4 4
bbc
Really? Online shopping requires centralisation, so you can end up with more longer journeys, which could be even worse for the environment.
149
09/02/2021 11:37:25 0 0
bbc
Better for the environment if we hadn't thrown away 2,000 tonnes of cheese at Christmas. Otherwise in my particular road I usually 7 to 10 supermarket vans per day.
95
09/02/2021 11:33:43 9 3
bbc
I have been buying my groceries at the store until now and will continue to do so. Found it next to impossible to book a delivery slot and the few times I did I got bad swaps and fresh stuff with very short use by dates.
33
09/02/2021 11:20:57 10 5
bbc
Nag, things will go back to normal when things go back to normal..
96
09/02/2021 11:34:28 2 4
bbc
That would been never then, there will be a new normal after this but not as we know it or saw last time, probably with no pubs, festivals and large gatherings ever
649
09/02/2021 15:22:37 0 0
bbc
There will be pubs again within 8 months
Large gatherings and festivals probably within a few years.
By 2025 life will probably be more social that it used to be with people not taking for granted the ability to be with other people.
97
09/02/2021 11:34:34 4 3
bbc
Once those who are now being told to stay home, go back to work.
They wont be able to be at home to receive a delivery.
116
09/02/2021 11:39:57 1 3
bbc
But other members of their families may well be.
591
09/02/2021 14:24:57 0 0
bbc
All the big supermarkets do evening and weekend deliveries too..
63
09/02/2021 11:26:17 9 3
bbc
"Ocado has been expanding around the world, spurred by demand for its advanced technology and robot-operated warehouses."

I'm not so keen on companies that prefer robots to people - it's why I didn't like self-checkouts in supermarkets; I felt like I was helping put people out of a job.

I wonder if the saving from robotics get passed on to customers or go in the pockets of execs & shareholders
98
09/02/2021 11:34:41 3 3
bbc
Looks as though in this case the "savings" from robotics are a massive loss.
2
09/02/2021 11:13:07 55 11
bbc
Company with vested interest in delivering to your door says so, must be true then ?

Advertorial ?
99
09/02/2021 11:34:43 3 19
bbc
Rory and Apple.
63
09/02/2021 11:26:17 9 3
bbc
"Ocado has been expanding around the world, spurred by demand for its advanced technology and robot-operated warehouses."

I'm not so keen on companies that prefer robots to people - it's why I didn't like self-checkouts in supermarkets; I felt like I was helping put people out of a job.

I wonder if the saving from robotics get passed on to customers or go in the pockets of execs & shareholders
100
09/02/2021 11:35:12 1 4
bbc
Supporting tech jobs to create the infrastructure and robotics.